Customer reviews from lenovo.com
Lenovo - ThinkPad Pen Pro-10 for X1 Yoga Gen 6 - Notebook Device Supported - Unknown
Average customer rating
4.5
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
13
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Lenovo - ThinkPad Pen Pro-10 for X1 Yoga Gen 6 - Notebook Device Supported - Unknown
Posted by: Jon Donor
Verified Purchase:Yes
It would be nicer if it were regular pen sized but it works well and the fact that it is housed in the case is great. Don’t buy the extra one, however. The unit comes with one.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 12, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: realtorlen
from Ponce Inlet, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best pen I have ever used, easy to set up. very easy to change fonts, color, size, etc.
Written by a customer while visiting lenovo.com
Posted by: NaNou
Verified Purchase:Yes
It is the incorrect size pen . The model # matched my thinkpad and I was unable to find an alternative. I have no way of returning per the site and there are no guidelines on the website.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please contact our Customer Care team at 1-855-253-6686 option 3.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dan6454
from Troutdale Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only one thing wrong with this pen is the battery life. It does not last longer than 1/2 hour when using with programs such as PhotoShop. I bought a 2nd one and swap them out to charge as they die
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Heidi F
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek pen that slides right into the corresponding laptop. If you buy the laptop, it comes with the pen already, so you don't need to buy one unless something happens to your first pen or if you want to have two.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ischoll
from Stanford
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works as expected, replaced the original one delivered with the laptop that was way too sensitive, which is not the case with the newly ordered one.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jeffrey W
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does its job as a replacement for my old stylus!
Written by a customer while visiting lenovo.com
Posted by: Royce22
from Alpharetta ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] This stylus is very useful. It helped me do math and other work on my computer.
Written by a customer while visiting lenovo.com