Customer Reviews for Lenovo - 600 Bluetooth Silent Mouse - Wireless - Iron Gray
Customer Rating
3
Not great at reconnecting!
on March 18, 2022
Posted by: KS7107
from Vermont
[This review was collected as part of a promotion.] I really like this mouse. I like the soft touch and it is easy in my hand. However, being Bluetooth, I struggle from one day to the next getting it to reconnect to the device it was connected to yesterday. I have tried this on 3 different devices and have the same problem. I have to remove it from Bluetooth and reconnect it every day. I don't have this problem with my Bluetooth headset! So although it is a nice mouse, the lack of automatic connection is reducing my review.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 18, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
With other BT mice and ThinkPad T14 always there was a delay to start and most important the mouse fall sleep and took few seconds to woke up, with this one it feels the same as a wired mouse.
[This review was collected as part of a promotion.] The mouse has a noisy click. I don't know why it is called silent. It is sometimes hard to control because it moves so quickly. My main issue is that the 2-computer feature does not work with an older computer.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 11, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/
[This review was collected as part of a promotion.] Just as advertised it's really silent. I can hardly even hear it and it's a pretty interesting mouse layout it's just that it's a little fragile and it's a pretty cool that it doesn't come with a dongle so it flee up that extra USB port.