Customer reviews from tripplite.com
Eaton Tripp Lite Series 1.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-20P / 5-20P Inputs, 16 - Black
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Eaton Tripp Lite Series 1.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-20P / 5-20P Inputs, 16 - Black
Customer Rating
4
Good product
on September 5, 2013
Posted by: davidk
from Undisclosed
Verified Purchase:No
I've been using these devices for a number of years and they've always provided good reliable service. Easy to install and configure, easy to use web GUI. And since every device in my data center runs through one, the SNMP capabilities allow me to see track my entire power utilization in one centralized place. One caveat. I'm normally a text-UI guy, but this one is so counter-intuitive that I exclusively use the web interface. I once shut down an entire PDU through the text UI when I was just trying to power cycle one device. That event was what taught me to disable the text UI and just go with the web.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
2
NOT reliable
on September 6, 2013
Posted by: IT
from Undisclosed
Verified Purchase:No
I wish I could experience the reliability of the other reviewer. Whenever I need to use the network connected features of this product I cross my fingers and hope it works.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Sorry to hear you're having problems relying on your PDUMH20ATNET communication functions. We'd really like to help troubleshoot your application to ensure that you get the most reliable operation possible from your switched ATS. Were constantly improving our products and customer support options and firmware updates that could go a long way towards solving your problem. Please call our free tech-support line and post here again to let us know how it went.
Written by a customer while visiting tripplite.com
Customer Rating
4
Good product, questionable documentation
on May 8, 2014
Posted by: DanS
from Undisclosed
Verified Purchase:No
The unit seems to work well. Just installed in a new data center space. Network interface has some challenges. Main one was the document saying the access credentials to get started are "admin" and "admin". A web search uncovered the "root" and "TrippLite" credentials that should have been listed, with which I got into the RS-232 interface and set up some other accounts and passwords. The Web GUI requires Java. It does not work with the latest Java if you're on a Mac. Better have VMware handy and a Windows virtual machine as you'll need those. Oh, and the Java Applets aren't signed properly, so you will have to dial down your Java security settings. It's really too bad the interface isn't built with present web technology such as JQuery/AJAX/JavaScript. That'd work across browsers and avoid all this mess with Java. It'd result in a better interface, too. The command line interface via TELNET or SSH works reasonably well. I'm guessing that's what I'll use most often.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com