Customer reviews from tripplite.com
Eaton Tripp Lite Series SmartPro LCD 120V 1500VA 900W Line-Interactive UPS, AVR, Extended Runtime, 2U Rack/Tower, LCD - Black
Average customer rating
4.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
6
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for Eaton Tripp Lite Series SmartPro LCD 120V 1500VA 900W Line-Interactive UPS, AVR, Extended Runtime, 2U Rack/Tower, LCD - Black
Posted by: Cario ,AV Guy
from Detroit Mi
Verified Purchase:Yes
We use this product inside several racks protecting our teleconference and AV equipment. The unit works well and is very dependable but just be sure to test unit periodically and keep it free and clear of dust buildup and it could last you a very long time. We found that the fans will begin to knock and run very loud if there is any dust build up. It would be nice to have a filter to help keep dust away from fan and internal parts. The filter would be a line of defense and easy to clean and would not constrict the air flow unit needs to cool its self. I recommend this product for protection and back up power.(don't forget I would like design improvement ideal credits if any portion of ideal is used)
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Tunaman
from Scarborough, ME
Verified Purchase:Yes
My Tripp-Lite Samrt1500LCDXL developed a problem with the LCD screen after 2 years and 11 months of continuous 24/7 use. The warranty was for 3 years. As soon as I described my problem to the Tripp-Lite service technicians, they immediately gave me an RMA, sent me a new Smart1500LCDXL and all I had to do was pay the postage to return the unit with the faulty LCD screen. These people really take care of you. These units are rock-solid. But if any problem does occur, Tripp-Lite stands very firmly behind their products. You can't go wrong with the Tripp-Lite brand!!
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
2
Noisy fan doesn't turn off.
on April 17, 2012
Posted by: Johnno
from Undisclosed
Verified Purchase:No
This unit is well priced for the features it gives. 1500vA with the option of adding a battery pack. Setup is easy and straight forward. My biggest complaint ... and it's a BIG issue for me ... is that the fan on this unit NEVER GOES OFF. It's a variable speed fan that does speed up and slow down as needed, but it is always on. I purchased it for my AV (audio/video) entertainment system. I can't enjoy what I'm watching because there is a constant whirring of small fans going on. If you are installing this somewhere where a constant low-level noise won't bother you, then it's a great product. Otherwise, I'd suggest finding a different UPS where the fans only spin up when in battery mode.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
We appreciate your online response to the SMART1500LCDXL you've purchased. And are sorry you're experiencing diffculty. Please note that if your application does NOT require the ability to connect an external battery pack for additional runtime, you may want to consider utilizing our "standard" SMART1500LCD (which does NOT utlize the "High-Speed Fan" as found on the SMART1500LCDXL in question) as a possible alternative to mitigating fan noise. If you'd like to discuss this issue further, and with a little more information about how you're using this item, we're happy to discuss other alternative product solutions.As always, our Chicago-based team of tech support experts is available to work with you at your convenience online and via phone or fax:Online Tech SupportPhone: 773.869.1234Fax: 773.869.1177Please have the unit(s) serial numbers available for quick reference when calling.
Written by a customer while visiting tripplite.com
Customer Rating
5
It's good to see that top quality still means something.
on May 30, 2018
Posted by: Ekim Snevets
from San Pedro
Verified Purchase:Yes
I've been a fan of Tripp Lite products since I purchased my first Isobar. I have a lot of equipment that I need to protect from power issues.
Pros: Easy To Set Up, Good Power Output, Long Battery Life, Quiet Operation, Reliable, Small Footprint
Cons: None, that I could find
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Eman
from West Covina CA
Verified Purchase:Yes
It was relatively easy to install. We are getting ready for the summer heat in California and power loss is something we have to deal with. I will let you guys how it goes.
Pros: Easy To Set Up, Good Power Output, Long Battery Life, Quiet Operation
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Larry E
from Bradenton, FL
Verified Purchase:Yes
I have this unit rack mounted in a 15U cabinet. Works well, but a little bit noisier than my Smart 1500LCDT unit.
Pros: Easy To Set Up, Good Power Output, Long Battery Life, Reliable, Small Footprint
Cons: Noisy
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Mikero
from Las Cruces, NM
Verified Purchase:Yes
Mine lasted about 3 years through numerous electrical storms and power outages. I'm sure it saved the lives of my devices. I couldn't ask for more.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
Great power unit! I'm a very happy customer!
on November 10, 2017
Posted by: PTarver
from Meridian, MS
Verified Purchase:Yes
I had an older non-rack mounted UPS from another vendor being used to supply power a couple of rack servers in my small business. When the unit began to fail, I decided to give Tripp-Lite products a try and I purchased this device because it was rack-mountable and the price was excellent. This unit provided us with a 50% increase in VA rating and it more UPS protected outlets over the failing UPS. Installation was quick and easy. I didn't give it 5 stars ONLY because the battery isn't serviceable in this unit, but the upgrade to daisy chain an add-on external battery is intriguing. Overall a great product at a great price for any small business.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com