Customer reviews from Western Digital
Western Digital - WD Elements 14TB USB 3.0 Desktop External Hard Drive WDBWLG0140HBK-NESN - Black
Average customer rating
4.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
16
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Western Digital - WD Elements 14TB USB 3.0 Desktop External Hard Drive WDBWLG0140HBK-NESN - Black
Customer Rating
5
Huge volume. Great price. Great write speeds!
on December 19, 2021
Posted by: AverageJoe
Verified Purchase:Yes
Huge volume. Great price. Write speed was an average of around 70 MB/s for 10TB written. That excellent for USB2!
Written by a customer while visiting Western Digital
Posted by: RandomOregonian
Verified Purchase:Yes
Excellent storage option, but unlike the other external drives (including the WD easystore) you can not turn off the sleep function on the drives themselves so they are truly best for backup use.
Written by a customer while visiting Western Digital
Posted by: Chiefmaster30
Verified Purchase:Yes
Exactly as described. Works flawlessly on my windows 10 server running my Plex media.
Written by a customer while visiting Western Digital
Posted by: Suraj
Verified Purchase:Yes
Makes sounds like jammed gear wheels inside of car engine.
Response from Western DigitalBy SM OLS Team, December 23, 2021
Hello,
We're sorry to hear about your user experience with the WD Elements Desktop and appreciate your time for providing this review.
There are many reasons why an Internal or External Hard Drive may make some kind of noise. Please follow the link to know more about the reason behind the hard drive:
"Why is my hard disk drive making noise"
https://support-en.wd.com/app/answers/detail/a_id/16588/kw/noise
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Elements Desktop and appreciate your time for providing this review.
There are many reasons why an Internal or External Hard Drive may make some kind of noise. Please follow the link to know more about the reason behind the hard drive:
"Why is my hard disk drive making noise"
https://support-en.wd.com/app/answers/detail/a_id/16588/kw/noise
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Shando
Verified Purchase:Yes
Works great so far! Everything seems to be fine after running crystaldiskinfo and the WD diagnostic.
Written by a customer while visiting Western Digital
Customer Rating
5
It works as expected and it has large capacity!!!
on December 25, 2021
Posted by: JK12
Verified Purchase:Yes
It works as expected and it has large capacity. Sometimes transfer rate slows down but not too bad.
Written by a customer while visiting Western Digital
Posted by: Jinhyung
Verified Purchase:Yes
Very Good external hard drive! I got it for a good price!
Written by a customer while visiting Western Digital
Posted by: Sir Felgar
Verified Purchase:Yes
Big and slow. One drive I got makes weird and loud noises. Hopefully isn’t serious.
Response from Western DigitalBy SM OLS Team, December 31, 2021
Hello,
We're sorry to hear about your user experience with the WD Elements Desktop and appreciate your time for providing this review.
Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc.
Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. are the recommended steps to enhance the performance of the drive.
As a troubleshooting step, please ensure that the Hard Drive is connected directly on the USB 3.0 port of the computer and the files which you are attempting to copy are not in use by any other program of the computer.
Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types.
"Theoretical USB Interface Speeds":
https://support-en.wd.com/app/answers/detail/a_id/5043
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Elements Desktop and appreciate your time for providing this review.
Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc.
Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. are the recommended steps to enhance the performance of the drive.
As a troubleshooting step, please ensure that the Hard Drive is connected directly on the USB 3.0 port of the computer and the files which you are attempting to copy are not in use by any other program of the computer.
Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types.
"Theoretical USB Interface Speeds":
https://support-en.wd.com/app/answers/detail/a_id/5043
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital