Customer reviews from SanDisk
SANDISK - Ultra Dual Drive USB TYPE-C - 256GB - 256 GB - USB 3.1 (Gen 1) Type C - Black/Silver
Average customer rating
3.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for SANDISK - Ultra Dual Drive USB TYPE-C - 256GB - 256 GB - USB 3.1 (Gen 1) Type C - Black/Silver
Posted by: richie2023
Verified Purchase:Yes
One computer with Type C ports. One computer with type A. Ordered two with 56Gb capacity and liked them so well I turned around and ordered two with 256GB
I would recommend this to a friend!
Written by a customer while visiting SanDisk
Posted by: JtMtJ
Verified Purchase:Yes
The hardware was great, although I didn't know I needed an OTG thing to connect it to my phone. The Sandisk app that goes with it did almost everything, except notice I had an add on memory card that needed to be included in the backup.
Written by a customer while visiting SanDisk
Customer Rating
1
Does Not Work with Mac OS Monterey!
on April 6, 2022
Posted by: Big Otis
Does Not Work with Mac OS Monterey! Now I can not get any files on the drive. Had files from earlier Mac OS's now can't open! Terrible !
Response from SanDiskBy SM OLS Team, April 8, 2022
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and this issue can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and this issue can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
3
Lanyard hole/hook
on October 16, 2021
Posted by: Mkmilan
WHY DON'T YOU PUT HOLES ON EVERY PIECE SO I CAN GET A LANYARD ON?? AND MAKE THEM BIG ENOUGH!!!
Response from SanDiskBy SM OLS Team, October 18, 2021
Hello,
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this Dual Drive. I appreciate your candid feedback. Also, since you had faced some issues and if you wish to contact our support staff directly for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.
Thank you,
Will ,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this Dual Drive. I appreciate your candid feedback. Also, since you had faced some issues and if you wish to contact our support staff directly for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.
Thank you,
Will ,
SanDisk® Support.
Written by a customer while visiting SanDisk
Posted by: Linear Guy
Verified Purchase:Yes
Not a snug fit with phone in protective covering. In fact, it doesn't stay connected at all. USB - C connector needs to be longer.
Response from SanDiskBy SM OLS Team, October 11, 2021
Hello,
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this Dual Drive. I appreciate your candid feedback. Also, since you had faced some issues while using this Dual Drive and if you wish to contact our support staff directly for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.
Thank you,
Will,
SanDisk® Support.
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this Dual Drive. I appreciate your candid feedback. Also, since you had faced some issues while using this Dual Drive and if you wish to contact our support staff directly for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.
Thank you,
Will,
SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
4
The software part works well, mechanically no!
on September 3, 2021
Posted by: Hammer56
I love the software function of this device, however the mechanical slide does not lock into place. When I try to plug in either end, it slides back into the housing. I have to hold my thumb on the tab to get it plugged in properly. Very cheap design if you ask me. However, I love the app and it does an excellent job of copying and/or transferring files. I like the auto open app feature when it's plugged in.
Written by a customer while visiting SanDisk
Posted by: Retired
Verified Purchase:Yes
Works well with my windows laptop & chromebook. Used it with my android phone, but I don't see what I transferred even though the transfer successful
Written by a customer while visiting SanDisk
Posted by: Prasanna
Verified Purchase:Yes
Easy to use, fast enough thumb drive! Saves me a hassle of having a USB-C to A bridge or 2 separate drives
Written by a customer while visiting SanDisk