Customer reviews from lenovo.com
Lenovo - Docking Station - for Workstation - Thunderbolt
Average customer rating
3.9 out of 5
3.9
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
13
4 Stars
6
3 Stars
4
2 Stars
4
1 Star
1
73%of customers recommend this product. 
(
16 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - Docking Station - for Workstation - Thunderbolt
Customer Rating
5 out of 5
5
Powerful Dock!
on April 22, 2020
Posted by: Ray2020
from Toronto, ON
Verified Purchase:Yes
Apart from initial setup issues, dock has been working flawlessly so far. On smaller laptops that have a USB C charger, please note that you don't connect it there otherwise the other ports won't work. You need to connect it to one of the other available thunderbolt ports so the laptop can see all the other accessories. Then you have to allow it connect. After that, it's plug and play.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
initial setup could be painful.
on July 10, 2020
Posted by: PaulG
from Gatineau, QC
Verified Purchase:Yes
setting this up was painful, the usb ports didn't work and it took a while to find the proper drivers and software to get it working. doing a search resulted in mix recommendations and each driver/software combo required reboots.
once it running it seems to work fine.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for Technical Support, please refer to this link https://support.lenovo.com/ca/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Inadequate cable lengths
on July 15, 2020
Posted by: Anonymous
from Windsor, ON
Verified Purchase:Yes
Cabling provided to power your laptop is too short, it JUST fits
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Excellent Dock
on July 15, 2020
Posted by: Anonymous
from Montreal, QC
Verified Purchase:Yes
I am using the dock at work with a T480. So I bought one for my brand new T490, and I am very satisfied. I have experienced lots of docking stations, and lots of then do not handle multi monitors, DisplayPort MST, 4 K Monitors, as good as this Lenovo docking station.
I ended up buying another one for my Mac Mini, so I can use my 4K monitors with my Mac Mini. Honestly, I am surprised with the quality, stability, multi monitors handling, with this ThinkPad Thunderbolt 3 Workstation Dock Gen 2.
For people struggling with their Surface Book or Surface Laptop, when it comes to external monitors, believe me, buy this ThinkPad Thunderbolt 3 Workstation Dock Gen 2, you won't be disappointed.
Here are the configurations I have validated, for working perfectly.
Lenovo T480
2 x 4K monitors plugged to ThinkPad Thunderbolt 3 Workstation Dock Gen 2
Lenovo T490
2 x 4K monitors plugged to ThinkPad Thunderbolt 3 Workstation Dock Gen 2
1 FHD Monitor plugged in my T490 HDMI connector.
Mac Mini
2 x 4K monitors plugged to ThinkPad Thunderbolt 3 Workstation Dock Gen 2
Awesome!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Disappointed
on July 31, 2020
Posted by: Anonymous
from Toronto, Ont
Verified Purchase:Yes
Frequent momentary loss of second video screen, difficult to make physical connection to laptop, sometimes issue syncing with laptop requiring me to shut down and restart... Overall don't see this as worth the terribly high price...
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 31, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Expensive for what it does.
on August 9, 2020
Posted by: Anonymous
from Nova Scotia
Verified Purchase:Yes
Mostly does what it is supposed to do. One star less for not emphasizing a key installation instruction, how to enable the thunderbolt driver so that it has permission to interact with the dock. Another star less for the dock needing to be reset periodically as it stops recognizing the 2 external monitors present. Gets pretty warm to the touch.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Works as expected
on August 23, 2020
Posted by: Anonymous
from Ontario Canada
Verified Purchase:Yes
Works as expected. Very happy with it so far.I'm just running a single extra monitor plus keyboard and mouse.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
The best dock to use with your X1 Extreme
on September 2, 2020
Posted by: Noel
from Toronto, ON
Verified Purchase:Yes
Fantastic dock, provides enough power yet very convenient one plug in cable. Took off one star because the software side could use some work, good now but woah growing pains with thunderbolt updates etc
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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