Customer reviews from lenovo.com
Lenovo - USB-C 65W Standard AC Adapter GX20P92530 - Black
Average customer rating
4.8
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
155
4 Stars
12
3 Stars
4
2 Stars
0
1 Star
4
96%of customers recommend this product.
(
106 out of
110)
Customer Reviews for Lenovo - USB-C 65W Standard AC Adapter GX20P92530 - Black
Customer Rating
3
Didnt work and replacement wasn't what I ordered
on August 13, 2020
Posted by: Anonymous
from Calgary, AB
Verified Purchase:Yes
Didn't work out of the box and there was no way to test whether or not it was the fault of adapter or laptop. Called support who talked over me most of the time (although politely to be fair) who said they'd ship another adapter to test. If it worked I'd send the other one back. Instead of sending a replacement, I received (what I imagine is) a refurbished standard adapter; the style that came with the laptop and not a USB-C. It wasn't even the entire unit; just the adapter and not the adapter to wall cable. I just spent good money on something I don't know worked and got a different replacement. It works, but if Lenovo says they are going to do something, they should do what they say or ask me if they can substitute.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto, Ontario
Verified Purchase:Yes
Nothing compares to the OEM gear. You don't save money buying cheap chargers when they break after 30 days. Save yourself the money and frustration and buy a Lenovo charger for your Lenovo product.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Vancouver BC
Verified Purchase:Yes
Bought it for my Lenovo L380. Works as expected!!!
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 30, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LoriOreo
Verified Purchase:Yes
Works exactly as expected with my Lenovo Yoga. Shipping was speedy in Canada.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 19, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Laura L
from BC
Verified Purchase:Yes
fast delivery and so far so good.
I use it to replace my old one.
I use it to replace my old one.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nadia de Québec
from Victoriaville, QC, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Je l'ai reçu rapidement. En bon état. Très bon service.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Hany53
from Edmonton, Alberta, Canada
Verified Purchase:Yes
I bought the adaptor (charger) because the original charger started to work sometimes and stop working other times. I decided to buy original again, it charges the laptop fast but with 2 problems. 1. The laptop get very hot which did not happen with the old charger. 2. The charger itself get very hot which happen with the old one but not to that degree. I hope Lonovo can explain that? Is the charger defective?
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 19, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: frankhu
from toronto ,on
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great adaper, and the output power is big enought for quick charge in about 1 and half hour.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com