Customer reviews from lenovo.com
Lenovo - ThinkPad Thunderbolt 4 Workstation Dock - 40B00300US
Average customer rating
4.4
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
191
4 Stars
38
3 Stars
16
2 Stars
11
1 Star
16
86%of customers recommend this product.
(
177 out of
206)
Customer Reviews for Lenovo - ThinkPad Thunderbolt 4 Workstation Dock - 40B00300US
Posted by: Whitehawk
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thus far, this has performed very well and as expected. Fortunately, I got it for about $240. This is a very helpful but not a $400 accessory.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: converter
Verified Purchase:Yes
[This review was collected as part of a promotion.] I found it hard to convert to Lenova from my desktop
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 3, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Major Unresolved Display Problems
on March 14, 2023
Posted by: addohm
from Boston, MA
I have been a 20+ year customer and fan of Lenovo and this is my first bad experience, and it was a doozy. When I initially got the dock I was experiencing my display(s) going to a solid color and the only way to fix that was to unplug the dock, wait a bit, and plug it back in. Originally I'd received the Universal version of this dock and through troubleshooting I was switched to the workstation version. This did not fix the problem. My problems began about a year ago. I've since gone through 5 docks and 2 laptop mainboard replacements. Still, the problem has not been fixed. They went onto my machine, factory reset my machine, gave me updated firmwares, custom firmwares, and even unreleased firmwares that are two versions above what's publicly available. The problem is still unfixed. I've been patient up until now. What's pushed me over the edge into writing this review is that support is now telling me not to use any dongles\adapters to convert DP to HDMI. Both of my displays are HDMI only. If you connect one display to HDMI and one to DP (still with an adapter) you get different alpha\brightness\color on the screen. Something is obviously wrong with the dock and adapters shouldn't be an issue as that's precisely how standards are supposed to protect consumers. There are a number of other people reporting display issues so I'm not alone.
See the photo attached for the lockups, and the video (https://www.youtube.com/shorts/YWffEm5409k) for the flickering.
In the end I ended up with an expensive dock that doesn't work as expected and a $3600 laptop that's been molested twice in an effort to fix the problems with the dock and devested faith in the brand.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: JArens
Verified Purchase:Yes
[This review was collected as part of a promotion.] I read reviews about this dock and they were excellent. I highly recommend using a dock because with just one cable connection you have access to multiple monitors, keyboard, mouse and more.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Terrible Product
on July 5, 2022
Posted by: okarame
Never worked well. Constantly have to unplug and replug or restart computer since I've owned it (6 months). otherwise, monitors randomly (and constantly) black out or go fuzzy.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 6, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Lorry
from Utica, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great docking station, just remember to update the firmware.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: floridaman
from florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] nice docking station for my new P16 laptop. Loving my new workstation
Written by a customer while visiting lenovo.com
Posted by: Jeremey K
from Seattle WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the high-power dock to go along with my new ThinkPad P16 and it works perfectly with my three-monitor setup. Would highly recommend this combo from Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com