Customer reviews from lenovo.com
Lenovo - ThinkPad Thunderbolt 4 Workstation Dock - 40B00300US
Average customer rating
4.4
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
191
4 Stars
38
3 Stars
16
2 Stars
11
1 Star
16
86%of customers recommend this product.
(
177 out of
206)
Customer Reviews for Lenovo - ThinkPad Thunderbolt 4 Workstation Dock - 40B00300US
Posted by: Rob1234
Verified Purchase:Yes
[This review was collected as part of a promotion.] They don't inform you when you buy it that purchases require a signature. So I ordered it for a delivery while I was out of town expecting it to be kept in my buildings package delivery room. Of course, that can't happen if they require a signature. so they returned the package and I had to order a new one and make sure that someone was there to sign for it. Unfortunate waste of everyone's time
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Worst docking station I have ever used
on April 28, 2023
Posted by: ABourg
from Austin, TX
Bought this to go with my Lenovo ThinkPad P1, have had nothing but problems since day one. Monitor connectivity is sketchy, using one DisplayPort and one HDMI connection is the most workable solution, but the HDMI monitor no longer wakes up on sleep, have to unplug it each time. Latest failures are with USB ports. Sometimes the USB ports on the dock work, sometimes they don't, not even consistent which ones fail to work, every time you reboot it's just a surprise. Doesn't matter which USB port is used, USB-C or USB-B, random failures occur across all ports. Have updated firmware, all the usual fixes, nothing works. Just about at my limit, will have to start looking for 3rd party options, spending more of my work time trying to troubleshoot Lenovo dock and laptop issues than doing actual work.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: J Ham
from OHIO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great on new Thinkpadi16. The 230W power supply keeps processors/machine running at full capacity.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: John2024
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great dock, very portable compared to the old style dock and has plenty of ports.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DVDSCH
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best available dock for use with 4k monitors and with 60 megahertz refresh rate
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: wmclawhorn
from Wilmington, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good dock to service a fully spec’d P16. Only issue Ive had is that one monitor will cut out randomly several times a day, which seems to be a known problem with the docks. Updated the BIOS and switched cables with the same results.
Written by a customer while visiting lenovo.com
Customer Rating
5
Dock stations are a handy addition to any setup
on March 25, 2023
Posted by: D HB
from SFO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great way to connect external things and then go. Useful to connect to external monitors and sound
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: BMurph97
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simply Amazing - Performance, quality and scalable architecture all in one.
Written by a customer while visiting lenovo.com