Customer reviews from apc.com
APC - Replacement Battery Cartridge #2 - Black
Average customer rating
4.6
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
125
4 Stars
30
3 Stars
11
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
149 out of
158)
Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
1
waste of money
on July 19, 2014
Posted by: duane
from Benbrook, TX
My UPS indicated I needed a new battery; so I bought this one and it didn't fix the problem. Looks like I wasted my money.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Quality Product
on March 7, 2014
Posted by: Pender
from Pender Island, BC Canada
When my APC UPS indicated a replacement battery was need it was a no brainer to go to APC and buy the right replacement. The replacements I've purchased in the past have always performed great with no concerns about the level of customer service if needed.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
APC unit
on February 6, 2014
Posted by: Snyder
The battery is fine and arrived fairly soon. However, I would have liked the unit and or software to let me know the battery was going bad.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Installation
on September 14, 2013
Posted by: edduden
from Maryland
Replacing the battery was a piece of cake. Very easy installation. No problems whatsoever.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Battery Replacement
on July 26, 2013
Posted by: Robert
I purchased a replacement battery RBC2 for my APC UPS. The battery I replaced lasted about 5 years, so at around $50, it's a cost effective move.
Great Service, quick delivery.
Very Happy.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Quality battery for UPS
on July 1, 2013
Posted by: TomD
from Tenafly, NJ
I purchased a replacement battery RBC2 for my APC UPS. The battery I replaced lasted about 5 years, so at around $50, it's a cost effective move.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3
New Battery -- 1 min of est. runtime
on June 29, 2013
Posted by: isvt
from VT
Paid quite a bit more to buy from APC to be assured of getting a good battery. However, after installation it shows only l min of runtime. I called APC tech support after which I performed all the tests. Still only 1 min. Have to work with APC further to try to resolve this and determine whether it is faulty battery or UPS.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
4
Improve Instuctions
on June 21, 2013
Posted by: OccasionalBuyer
from Maryland
I am a home user with a technical background. Despite that background, it took me much longer to install than I consider reasonable. The causes:
It is not clear at all that the hard, clear plastic shipping protectors on the terminals must be removed before installation! They are of such high quality that they look like permanent parts of the terminals.
Combined with an overly short Red wire in my UPS unit, this had me going for some time. A small insert in the package saying that they must be removed would be very helpful. The instructions actually included have no indication that this is the first step.
A separate issue is that this is the second replacement in 3 years for this unit - which actually has a very low load connected to it. My other APC unit, smaller, older, much more heavily loaded has not required a replacement batter in about 5 years ... hmmm.
It is not clear at all that the hard, clear plastic shipping protectors on the terminals must be removed before installation! They are of such high quality that they look like permanent parts of the terminals.
Combined with an overly short Red wire in my UPS unit, this had me going for some time. A small insert in the package saying that they must be removed would be very helpful. The instructions actually included have no indication that this is the first step.
A separate issue is that this is the second replacement in 3 years for this unit - which actually has a very low load connected to it. My other APC unit, smaller, older, much more heavily loaded has not required a replacement batter in about 5 years ... hmmm.
I would recommend this to a friend!
Written by a customer while visiting apc.com