Replacing this battery was surprisingly more expensive than the last time I had to replace it.
In addition, if I recall correctly, the last time I replaced this battery, APC offered free recycling of the old one by return postage, but appears to have stopped doing that. I think this is rather unfortunate.
I only gave it 4 Stars that I must have missed checking off a return of the battery for recycling. Now I have a box and a battery that I have to find a way to recycle.
So I would suggest that a check box for return should be the first thing on the form you fill out and in bold text so that someone like me can miss it.
I received the replacement battery several days before I expected it. This was a pleasant surprise. Thanks for your excellent service. APC is the only brand that I consider for our home-networked computers.
When the battery on my UPS began tosing to me I went to the APC site and used their software to select a replacement battery and then order the battery. So So Simple!! the battery arrived with instructions and it was a simple slip out and Slip in. They even paid to send the dead battery back to a disposal site. What wonderful customer care and service!!!!
What a great deal. Service delivery is outstanding and the product is fantastic. Being able to recycle the battery with the paperwork already for you is great. Highly recommend this product.
When my Back-UPS started warning me that the battery was going bad, I ignored it for a while. It got so annoying, I finally ordered a new battery. It's much cheaper than buying a new UPS. The delivery was prompt, and easy to replace. Only problem I had was the old battery had warped and wouldn't come out easily. At first I thought I was doing something wrong until I compared the batteries.