Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
5
Easiest way to be Green.
on June 27, 2011
Posted by: Bill
from Saint Paul, MN
The battery wasn't for our location so it was drop shipped to the correct office. The installer had no experience with a UPS battery replacement. He didn't call, but just followed included instructions, and was successful. And, the battery return for recycle was very easy.
I needed to replace the batteries in several 10 year old Back Ups units. The service life and cost for 10 years is very good. The shipping and return effort was made very easy by the company, so I highly recommend odering on line for replacement batteries as opposed to a new unit. I think it is excellent of the company to continue support and supplies for the older product. My older units are back in service and running fine.
I was disappointed that there was no provision for returning the old battery. Now I have to take it to the recycling center the one day a month that they accept electronics. Very disappointing.
I bought my ups serveral years ago, (a back-up CS 350) and have not had any problem with it at all. It performs exactly as it's supposed to, filtering out electrial spikes and providing temporary power. ( I live in an area where we have major thunder storms and power outages every winter) All I have to do is replace the battery every few years,(about 2-3 yrs) which is prety easy. It is completly sealed, so there is no problem with spilling acid.
This is my third replacement battery, and the system still works great. In the last 24 weeks there have been 19 power interruptions totaling 16 min and 30 secs and my computer has not "seen" any of them. As you can see our power system is not the most reliable, so my APC is a real life saver.
Although the APC products and handling of orders are superb, I share the experiences of those who are critical of battery life. However, my main complaint is with battery price. Since replacing my battery, I found that I could have replaced my entire ESU 550 with a new higher capacity (650 VA) APC unit for less than I was charged for the battery alone. My advice to anyone needing a replacement battery is to first check your local big box stores for a new unit - you'll be surprised by the savings!
10+ years with APC system/batteries with no problems or headaches. Batteries last me about 4 years and system will let you know way ahead of time when to replace battery.