Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(332 Reviews)
Rating breakdown 332 reviews
5 Stars
276
4 Stars
36
3 Stars
12
2 Stars
5
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Awesome
on October 15, 2024
Posted by: Maxs
I love it,it's the best yet.I swear!!!!!!!!!!!..........
Written by a customer while visiting Samsung US
Customer Rating
5
Laptop new
on March 11, 2025
Posted by: Lovestoshop
[This review was collected as part of a promotion.] I really appreciate your time and I would love to get me that laptop
Value
5
Written by a customer while visiting Samsung US
Posted by: Stacy Cross
from Houston Texas
Expertise:Intermediate
Verified Purchase:Yes
This laptop is excellent! It lasts at least 23 hours on a single charge, allowing me to get so much work done while also streaming my favorite movies. Thank you, Samsung, for creating this amazing device. I'm having so much fun with my Galaxy Book5 Pro 360!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kimberly
from Homestead fl
Verified Purchase:Yes
The Samsung Galaxy Book5 Pro 360 16" is a versatile 2-in-1 laptop featuring a stunning AMOLED display, powerful Intel Core Ultra 7 processor, and ample 1TB SSD storage. Its sleek, lightweight design and 360-degree hinge provide great both productivity and entertainment. With a long-lasting battery life of up to 24 hours, it is ideal for all-day use. The integrated Intel Arc graphics enhance creative tasks, making it a reliable choice for professionals and creatives alike. However, the keyboard might feel uncomfortable during extended typing sessions, and some AI features may not meet all expectations. Overall, it stands out as a high-performing, portable device that excels in both functionality and style.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Touring
from University Place, WA
Expertise:Intermediate
Verified Purchase:Yes
Really great laptop. Slim, great performance and the screen/pen combo is great. Very happy with picking this up. Thanks Samusung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andy
from Evansville Indiana
Expertise:Expert
Verified Purchase:Yes
Its very fast and efficient. I have had 2 other 360 and this one has been far the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gret Laptop it you have other Samsung devices
on January 29, 2025
Posted by: Brett
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
A great addition to my Samsung collection. It is fast and easy to use, lightweight, and has a great screen. Only reason I gave it a 4 star is because I wish it had the Intel Core Ultra 9 processor in it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on January 31, 2025
Posted by: Randy93
The Samsung Galaxy Book 5 Pro 360 is an excellent choice for those seeking a versatile and powerful 2-in-1 laptop. Its combination of sleek design, strong performance, and long battery life makes it a standout option in the market. While the AI features might not be groundbreaking, the overall package is impressive and well worth the investment.
Response from Samsung USBy R&R Team, February 6, 2025
Salutations Randy93,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US