Customer reviews from https://www.asus.com
ASUS - TUF VG27AQM5A 27" Class WQHD Gaming LED Monitor - 16:9 - Black - 27" Viewable - Fast IPS - LED Backlight - 2560 x 1440 - 95% DCI-P3
Average customer rating
4 out of 5
4
(9 Reviews)
Open Ratings Snapshot
Rating breakdown 9 reviews
5 Stars
5
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for ASUS - TUF VG27AQM5A 27" Class WQHD Gaming LED Monitor - 16:9 - Black - 27" Viewable - Fast IPS - LED Backlight - 2560 x 1440 - 95% DCI-P3
Customer Rating
5 out of 5
5
Excellent build quality and perfect for laptops.
on July 4, 2026
Posted by: Alton
Verified Purchase:Yes
I use this with my gaming laptop both for work, gaming, and school use. Very good color quality, the 2.1 hdmi is a great addition. The OSD is one of the sleekest and easiest to access that I've seen in a while.
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
good monitor, slight cons
on July 4, 2026
Posted by: javi
Frequency of use:Daily
Verified Purchase:Yes
awesome monitor, but hdr doesn’t hold up too well with vrr if you have low fps, screen flickers and glitches
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Amazing monitor
on July 2, 2026
Posted by: Kevin
Frequency of use:Daily
Verified Purchase:Yes
I had a 1080p 144hz monitor before this and its night and day diffreance, 100% worth the upgrade.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Awesome
on June 27, 2026
Posted by: Fadelessfive
Verified Purchase:Yes
Great picture quality and I also like the all the different options in the settings function.
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great monitor
on May 28, 2026
Posted by: Tiago S.
Frequency of use:Daily
Verified Purchase:Yes
Great monitor indeed! Runs everything smoothly and games at its best resolutions.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Great Gaming Monitor
on May 24, 2026
Posted by: Darrin
Frequency of use:Daily
Verified Purchase:Yes
I was lucky to catch this Great Gaming Monitor with an Incredibly High Refresh Rate. I love it
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
Mostly good
on May 7, 2026
Posted by: MovieCane
Frequency of use:Daily
Verified Purchase:Yes
The picture is beautiful. The speakers are very low quality: I have to have the volume to max on the monitor and the computer to hear anything, and then it is tinny. The startup time for the monitors is also surprisingly long, with a long splash screen. I have an old HP monitor as a 3rd, and it turns on faster every time.
Response from https://www.asus.comBy CLMMay 7, 2026
Dear MovieCane,

Thank you for your comment.

We do understand your disappointment with the monitor and the inconvenience this may have caused if the internal speakers volume is too low and tiny, and the monitor's start up time is surprisingly long. It is common for the built-in speakers on monitors to be low in volume, often requiring maximum settings to hear them properly, because they are typically low-power (2-4 watt) speakers designed for basic audio rather than immersive sound. For better listening pleasure and experience, we recommend to connect an external speaker system or headset.

Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel

ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
Inner Screen Debris
on December 30, 2025
Posted by: Ikisis
Frequency of use:Daily
Verified Purchase:Yes
Monitor is great but came with some type of debris inside the screen, appeared as a dead pixel but then the dot fell and rolled down the screen to nearly the middle and now appears smudged.
Response from https://www.asus.comBy ChantaeCLMJanuary 1, 2026
Dear Ikisis,

Thank you for sharing your experience with the ASUS VG27AQM5A Gaming Monitor. We are pleased to hear that you find the monitor itself to be great. However, we sincerely apologize for the debris issue inside the screen and the inconvenience this has caused.

To further investigate the matter and determine the best resolution, we recommend contacting our ASUS Support Team directly at: https://www.asus.com/us/support/callus/.

We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2601000559-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
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