Customer reviews from etekcity.com
Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
199
4 Stars
29
3 Stars
16
2 Stars
10
1 Star
7
91%of customers recommend this product.
(
213 out of
234)
Customer Reviews for Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Posted by: Tony M
from Manhattan NY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Runs quietly and love the top water filling option! Great product!
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
2
Unbelievably quiet but ...
on March 29, 2022
Posted by: Bill01568
from Upton MA
Frequency of use:Daily
Gender:Male
This humidifier is amazingly and unbelievably quiet! Alas, after 9 months of use the unit now keeps telling me that it's out of water, in spite of the fact that there is water in the tank, and water in the base unit. This seems to be a common issue according to various online reviews. One web page I found listed 4 steps from LeVoit to remedy this issue but it's not described well enough for me to understand exactly what I'm supposed to be doing.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, April 26, 2022
Thanks for your feedback; it is much appreciated. Please keep in mind that the manufacturer's warranty covers your product. At your earliest convenience, kindly call or email our support team and mention this review. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We look forward to hearing from you!
Written by a customer while visiting etekcity.com
Posted by: Beth H
from Washington State
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I'm not sure if it's the programing or the sensor, but it doesn't seem to follow the settings when in "Auto" mode. It will turn off before it hits the goal or continue going way above the goal. I appreciate how quiet it is, but I'm underwhelmed.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, April 26, 2022
We would love to get more insight as to what you are experiencing and how we can help! Please contact our team directly, making sure to mention this review, at support@levoit.com or (888) 726-8520; our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM.
Written by a customer while visiting etekcity.com
Customer Rating
3
Filter Sponge Disintegrating, Need Replacment
on March 10, 2022
Posted by: Greg55
from Reno NV.
Frequency of use:Daily
Gender:Male
Been using for about 1 month. Cleaning according to the book. But, the filter sponge has turned yellow and is disintegrating. One spare filter sponge was in the box. No luck searching for replacement filter sponges. Otherwise it is quiet and does add humidity to the room.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, April 27, 2022
We appreciate you sharing your experience. The installed water filter sponge is optional and helps catch minerals from hard water. You can remove and rinse it under warm water to clean it; you can also leave it out altogether. Please note that as substances oxidize, it is normal to observe some discoloration. Although the filters are not available to purchase, we are planning on releasing the filter on Amazon by the end of June. If you have any further questions, contact us directly at support@levoit.com or (888) 726-8520; our phone lines are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Posted by: Elia T.
from Brooklyn, NY
Frequency of use:Daily
Verified Purchase:Yes
Perfect for my child's room. App works great in notifying. Very easy to clean
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: D George
Verified Purchase:Yes
A simple thing like the power switch is giving us problems - it can take up to a minute for us to get the thing turned on. Someone designed it to be sleek and cool looking with no regard to operation. I think if you have to get manual out to operate a simple humidifier then you haven't designed it right.
Response from etekcity.comBy Customer Service, April 27, 2022
Thank you for sharing your experience. Please tap the icons on the Classic 300S gently, as if you are tapping a smartphone. The unit may not respond if tapped with a greater amount of pressure. Please email support@levoit.com or call (888) 726-8520 if you need additional assistance; our phone lines are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Posted by: JTabin
Verified Purchase:Yes
The on-off button, lower right, is hard to operate.
Response from etekcity.comBy Customer Service, April 27, 2022
We recommend gently pressing the buttons on the humidifier. If this does not work, our team would be glad to help look further into this matter. Please contact us directly at support@levoit.com or (888) 726-8520; our phone lines are open Monday thru Friday from 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Posted by: Eric
from Western Mass.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This humidifier is easy got use, quiet, and effective.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com