Customer reviews from etekcity.com
Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
199
4 Stars
29
3 Stars
16
2 Stars
10
1 Star
7
91%of customers recommend this product.
(
213 out of
234)
Customer Reviews for Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Customer Rating
4
Missing Filter
on January 2, 2023
Posted by: BB3013
from Alberta, Canada
Gender:Female
Received this humidifier as a gift and it was working well. It's now started to tell me it's out of water when I just filled the tank and when it does run, it will randomly turn off.
I saw that others have a filter sponge in the tank, which I definitely did not get with my unit. This would be very helpful as I find I have to do a deep clean of the unit weekly because of the amount of build up as I live in a place where we have VERY hard water. Purchasing the recommended distilled water by Levoit is not reasonable. I also live in an extremely dry and cold climate, using 6L of distilled or filtered water daily would get expensive very quickly! So again, that filter would be incredibly useful and save me a lot of time, as well as wear on the unit.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
1
Broke after 12 months
on December 20, 2022
Posted by: 122388cxxxz
from nottingham
Gender:Male
broke after 12 months of barley being used , very dissapointing
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, January 19, 2023
Thank you for sharing your experience with us. Please remember that we have you covered for 24 months (for free) with our limited warranty, so feel free to reach out to us directly! You can email us at support@levoit.com or call us at (888) 726-8520. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here for you!
Written by a customer while visiting etekcity.com
Posted by: AlanG
from Tn
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Best humidifier we have had in 40 years. Quiet and efficient
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
3
Humidifier works. App needs work
on December 11, 2022
Posted by: Gerry
from Winnipeg, Canada
Frequency of use:Daily
Gender:Male
The humidifier function seems to work as expected - no complaints.
But I shouldn't have to register with my email address and provide my WiFi password just to change the humidity setting. I mean, the app already connects by Bluetooth, so this BASIC function should be available without having to give up my my network security and my email address in order to access a basic function of a humidifier.
But I shouldn't have to register with my email address and provide my WiFi password just to change the humidity setting. I mean, the app already connects by Bluetooth, so this BASIC function should be available without having to give up my my network security and my email address in order to access a basic function of a humidifier.
Response from etekcity.comBy Customer Service, January 9, 2023
We appreciate you sharing your feedback, Gerry. There are two ways you can control your humidifier. You can either control it manually by using the buttons on the display or remotely by connecting to the VeSync app. Please keep in mind that you need to create an account and connect to your 2.4 GHz WiFi network to control it remotely. If you have any further questions or concerns, please do not hesitate to reach out. You can reach our Levoit support team at (888) 726-8520 or support@levoit.com. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Customer Rating
2
Stopped Working
on November 25, 2022
Posted by: Anonymous
Frequency of use:Daily
Gender:Female
I regularly clean my humidifier and it still won’t get above 30%
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, December 14, 2022
We appreciate you sharing your feedback. Kindly note that many external factors affect a room's relative humidity. To ensure your space is as humid as possible, we recommend running the unit constantly (and perhaps at a higher mist level). The humidifier will then output as much mist as possible to combat the seasonal environment. For more information, you can also reach out to us directly. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We hope to hear from you soon.
Written by a customer while visiting etekcity.com
Customer Rating
5
Great humidifier for my "abnormally dry skin"
on November 14, 2022
Posted by: Carol in Dallas
from Dallas Texas
Verified Purchase:Yes
I am delighted with the Classic 300S Ultrasonic Smart Humidifier. The humidity dropped to 25% in my apartment before I had opened the package. My dermatologist said that keeping the humidity above 60% would help my "abnormally dry skin". He was so right. My humidifier has run continuously when I am at home except for once a day cleaning and refilling. My Classic 300S Ultrasonic Smart Humidifier is making a huge difference in my life. With its cool fine mist, I can live comfortably.
Written by a customer while visiting etekcity.com
Customer Rating
2
App terrible programming
on October 25, 2022
Posted by: father
from toronto
Frequency of use:Daily
I'll check the app after having it set to sleep mode (for my baby!) and it will show a nonsense reading often greater than 70. This is beyond the range I set so the humidified shuts off. I switch to manual and the value slowly creeps down to the right reading somehow now measuring the correct humidity. Clearly a programming error. I then set it back to sleep/auto and then it seems to work, but not guaranteed.
I've sent detailed feedback of this issue. Of course it's being ignored. There are parents of asthmatic children who need this to work!
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, November 1, 2022
Let's see how we can help! The hygrometer provides more of an estimated humidity reading, which will fluctuate. The Classic 300S has an internal sensor (located behind the aroma drawer); for a more accurate reading, please allow the base to completely air dry and ensure the nozzle is pointed away from the sensor (located on the left side of the unit). We tried to find your original ticket to contact you directly. Would you be able to reach out once more and mention this review? You can reach our Levoit support team at (888) 726-8520 or support@levoit.com. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Posted by: Leanne
Frequency of use:Daily
Verified Purchase:Yes
Easy top pour, light goes out for overnights, love the room saturation sensing. Very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting etekcity.com