I was very optimistic about this humidifier to help with our room. Unfortunately after several days of use a leak developed and the water escaped from the base unto the floor!!!! I have been waiting for a response from Levoit about this unusable unit.
Response from etekcity.comBy Customer Service, August 8, 2023
We would like to hear more about your experience and help. Please contact our support team at your earliest convenience and mention this review; you can email us at support@levoit.com or call us at (888) 726-8520. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We hope to hear from you.
This was easy peasey to purchase, set up, do maintenance and works GREAT!
I would recommend this to a friend!
Response from etekcity.comBy Customer Service, March 23, 2023
We are glad to hear you are having a positive experience with the humidifier. Is there anything our team can do to earn your full satisfaction? Our support team is available to answer any questions or concerns; just mention this review. Our email address is support@levoit.com, and our phone number is (888) 726-8520; just mention this review. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We are here for you!
Purchased this in January. Pretty decent until the tank started leaking. Unable to use it. Came to the website to see if a new tank could be purchased.
I would recommend this to a friend!
Response from etekcity.comBy Customer Service, March 23, 2023
We appreciate you sharing your experience with us. It sounds like you are still within our 2-year manufacturer's warranty. We would be happy to see how we can help. You can email us at support@levoit.com or call us at (888) 726-8520. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We hope to hear from you.
Hi. I loved this humidifier .....until i didn't...We received this as a gift in September. I used it almost every night. I went to use it last night and it leaked everywhere. I thought it was me. I tried again over the sink. The spring and the float are broken. How can i resolve this?
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, March 13, 2023
Thank you for taking the time to share your experience. We offer a free 2-year limited warranty for all brand-new purchases. Please reach out to us directly so we can assist you further. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We will be on the lookout!
Struggles to keep up... Using in a medium sized bedroom. Go with the 600 series instead. I came from that one and miss it.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, February 17, 2023
Thank you for sharing your experience with us. While the humidifier's effective range may be sufficient for a room, there are environmental factors that may affect the overall relative humidity. If the water in the tank is draining, this means that much moisture has now been added to the air. To ensure your space is as humid as possible, we recommend running the unit constantly (and perhaps at a higher mist level). The humidifier will then output as much mist as possible to combat the seasonal environment. If you have any questions or concerns, we are always happy to help. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday.