Customer reviews from https://www.asus.com
ASUS - Dual-Band WiFi 7 AiMesh Extendable Performance Router RT-BE88U - Black
Average customer rating
4.3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
38
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for ASUS - Dual-Band WiFi 7 AiMesh Extendable Performance Router RT-BE88U - Black
Posted by: Janza156
Frequency of use:Daily
Verified Purchase:Yes
A good router with a fairly intuitive app interface and an even better online interface.
Relatively easy to set up; my only negative thing is that the range on this router should be better for something in this price range
Relatively easy to set up; my only negative thing is that the range on this router should be better for something in this price range
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
I'm extremely happy with this router. I love the amount of control the ASUS app allows me to have over my home network, and will probably continue purchasing ASUS products for my network needs going forward.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: rabell
Frequency of use:Daily
Verified Purchase:Yes
Ultimately, the router is working as expected, perhaps slightly better. This primary issues I had with getting the router set up is the clarity ( or lack of clarity) around how to set it up to do what is needed. Documentation is not clear, functions are buried in screens that may or may not be logically where you would expect. Thankfully, I was able to work with Claude to get the configuration in place, but even wit h that, it was many hours over two days to get I like I wanted it.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Easy set up - streight forward interface with app-My third ASUS router- Highly recommend this brand
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Not Disclosed
Verified Purchase:Yes
The process to setup and operate this machinery does not adequately provide the needed information. also, support for this is extremely difficult to use, and they tend to be condescending. A very off-putting experience.
Response from https://www.asus.comBy CLM, June 16, 2026
Dear Valued Customer,
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing difficulty setting up the router. For helpful tips on how to setup the router, visit our Product Support page and download the User's Manual: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_manual?model2Name=RT-BE88U .
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing difficulty setting up the router. For helpful tips on how to setup the router, visit our Product Support page and download the User's Manual: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-be88u/helpdesk_manual?model2Name=RT-BE88U .
We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Ashton
Frequency of use:Daily
Verified Purchase:Yes
No one makes a router that is easier to set up. Performance is outstanding.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Tom T
Frequency of use:Daily
Verified Purchase:Yes
High end prosumer router - with a Firewalla between this and your ISP it is amazin
Written by a customer while visiting https://www.asus.com
Posted by: Bartviator
Frequency of use:Daily
Verified Purchase:Yes
This is my second asus router. Using older one for mesh connection.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com