Great Desktop Camera, much better than my laptop's
on March 2, 2023
Posted by: cainnz
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using one of the old Logitech Webcam, 1080p vs 720p makes a huge difference. I have been using this cam for about two weeks now and the performance and quality are just way better than my old cam. The wide viewing angles and most importantly the privacy features have been well implemented. No issues as of now.
[This review was collected as part of a promotion.] This was listed as an option that was to be compatible with my new laptop, but it was not. So, I had to return it. Just because Lenovo offers it in the list of items that will work with your purchase, it may not. Then you get to deal with Customer Service and that could take hours away from your life. I like Lenovo products, but their Customer Service has gone downhhill.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.