Customer reviews from lenovo.com
Essential Carrying Case for 16" Lenovo Notebook, Accessories - Polyester, Polyvinyl Chloride (PVC) - Black
Average customer rating
4.7
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
135
4 Stars
26
3 Stars
4
2 Stars
3
1 Star
1
94%of customers recommend this product.
(
115 out of
122)
Customer Reviews for Essential Carrying Case for 16" Lenovo Notebook, Accessories - Polyester, Polyvinyl Chloride (PVC) - Black
Posted by: S Haid
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the Lenovo Laptop Bag, and I must say, it has exceeded my expectations in both style and functionality. As someone who travels frequently for work, having a reliable and durable laptop bag is essential, and the Lenovo bag delivers on all fronts.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JC456
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good price but I haven't used it yet. We shall see how it goes.
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 28, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DIGIDJ55
Verified Purchase:Yes
[This review was collected as part of a promotion.] Eco friendly and sleek while providing protection for my laptop!
Written by a customer while visiting lenovo.com
Posted by: Chuck Greenlief
from Olathe, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just what I needed. Quality of workmanship is excellent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Felomeng
from Fremont, CA
Verified Purchase:Yes
Not as strong as it used to be (back in 2006). I was expecting the same quality, but not. The connector between the tripe and the bag are plastic! I cannot have guessed this, or I won't submit the order.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, June 26, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We appreciate every single customer, and we want you to know that it includes you. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
We appreciate every single customer, and we want you to know that it includes you. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Vorpalzvezda
from Enfield, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy and lightweight with a simple sleek look. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: longej
from Queens, NY
Verified Purchase:Yes
Perfect laptop bag for the Thinkpad that I purchased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Received with moldy strap, immediately exchanged.
on May 23, 2023
Posted by: WillBuyAFleetofThinkPhone
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] seemed like a nice bag, but I had to return it (exchange) for another model immediately due to damage (the strap was growing white mold) and didn't get to use it or put it through any kind of wear to see how well it would've performed.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, June 4, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com