Customer reviews from lenovo.com
Carrying Case Lenovo Tablet - Bump Resistant, Scratch Resistant, Shock Absorbing, Drop Resistant - Black
Average customer rating
4.1 out of 5
4.1
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
15
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
3
76%of customers recommend this product. 
(
16 out of 21
)
Best Buy Privacy Policy
Customer Reviews for Carrying Case Lenovo Tablet - Bump Resistant, Scratch Resistant, Shock Absorbing, Drop Resistant - Black
Customer Rating
5 out of 5
5
Great Case
on January 22, 2022
Posted by: S Taylor
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X12 case is terrific. I found it initially a bit "fiddly" to get it attached, but after spending a few minutes, I got it seated snugly. The hand strap in the back is unexpectedly useful, and I like the overall rugged look and feel it gives my new X12. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Perfect for its stated function
on June 10, 2021
Posted by: Octavian
from Ontario, Canada
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great case, would be 5/5 stars if it came with screen protector glass but otherwise performs it’s function perfectly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
disappointed
on April 1, 2022
Posted by: Andy Ng
from Markham
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer case has only been used for 2 months, and it has already broken.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 4, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
delayed
on January 7, 2024
Posted by: mr C
from scarborough
Verified Purchase:Yes
[This review was collected as part of a promotion.] great product but ,it took almost 3 weeks to arrive
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, January 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
not usefull at all
on June 10, 2025
Posted by: anne onyme
Verified Purchase:Yes
not usefull at all. tablet fall and do not protect at all. Screen broke 1 week of usage.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, June 19, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We understand what you might have been experiencing. We are always trying to improve our Lenovo product to provide you with a better experience. With regards to screen issue, we request you to contact our customer support team at 1-855-253-6686 Option #3.

Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
not perfect but acceptable
on June 12, 2021
Posted by: Julian C
from Vancouver bc
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] overall it is good, but the speaker is a little soft.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Must buy
on June 30, 2021
Posted by: TNeeb
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good, solid case. Attractive design. Likely a necessity with the very specific shape of the tablet and attached keyboard.
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Required item, but could be better designed
on July 16, 2021
Posted by: Kristen M
Verified Purchase:Yes
[This review was collected as part of a promotion.] I believe you should purchase this for additional protection for your X12 but I'm disappointed in how much 'movement' the case has. If I was to find another protective case for the X12, I'd probably purchase it and ditch this one.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 19, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
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