Customer reviews from biobidet.com
Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Average customer rating
4.7
(870 Reviews)
Rating breakdown 870 reviews
5 Stars
696
4 Stars
143
3 Stars
11
2 Stars
5
1 Star
15
97%of customers recommend this product.
(
780 out of
802)
Customer Reviews for Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Customer Rating
5
All good
on January 15, 2017
Posted by: Ronald
from Guelph, ON, Canada
A Christmas gift for my wife and she loves it. Easy to install and operate. Works very well.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
Nice unit, small drawbacks
on January 15, 2017
Posted by: James from NC
from Charlotte, NC
I recently purchased this unit and installed it a few days ago.
Pros:
- Affordable
- Looks nice when everything goes together just right
- Love the motion sensing
- Quality feels almost as nice as the unit it replaced (other unit was 2x more expensive, so I can live with the slight decrease)
- Affordable
- Looks nice when everything goes together just right
- Love the motion sensing
- Quality feels almost as nice as the unit it replaced (other unit was 2x more expensive, so I can live with the slight decrease)
Cons:
- The install was a bit odd. I have installed many faucets before and they usually utilize a nut to secure the faucet to the underside of the counter. This unit features a wing nut looking thing that can only be tightened with your hand. It also has 2 screws on it, which look as threw they can go through the counter and into the bottom of the faucet, to hold it into place. When I first saw this, I thought to myself, "what I great idea! Instead of fussing with the typical annoying nut, I can simply hand tighten this, and then use the screws to fully secure everything together." I tried to do just that, but realized that there were 2 problems, 1) the screws are on the outer edge of the wingnut, which means that the standard sized hole that is in my granite is too narrow for the screws to go through and 2) the supplied washer covers the screws anyway, so there was never a chance that they would make it. I ended up hand tightening the wing nut as much as possible (I hope its not a pain if I ever have to undo it in the future) and then just screwed the screws up into the underside of the washer, enough to be snug.
- The re-tractability of the head is a nice feature; however, when it retracts, it goes 99% of the way back in by itself, but pokes out at a slightly odd angle. From what I can tell, this is not due to needing extra force or anything like that. Instead, it is due to the head only fitting back into the unit flush in 1 exact position. If it is even off a slight hair, it will not go back into the unit 100% and sit flush. To fix it, I simply have to readjust it with my hand and it takes less than 2 seconds, but I wish it would just go back in perfectly every time. My old (different brand, non motion) version was able to do it, so I know it is possible.
- Installing the battery box was a huge pain. I suspect much of my problem was due to all of the pipes etc under my sink, so you may have an easier time if you have more access. I do not hold it against this unit specifically, as I assume it would have been just as much hassle with any other brand (motion sensing). Once I got everything installed, the instructions then called for the batteries to be installed. This was a huge pain, as the battery holder has a very long cord which was difficult to put back in place, once installed (again, given that I had very little room to work with). I would suggest that you install the batteries and close the access hatch before installing everything.
- The water flow on this unit is roughly ~30% less than my previous unit it replaced. It is usable, but definitely a noticeable difference. The instructions reference a restriction in water flow could be due to a restriction in the filter within the battery box. I did not initially check that filter, because it was a brand new unit (so I assumed it would be just fine). I have not yet taken it apart to try and see if that remedies the problem. Again, it is usable as is, I just wish it had slightly more pressure (yes my water is on full blast beneath the sink and at the handle).
- The install was a bit odd. I have installed many faucets before and they usually utilize a nut to secure the faucet to the underside of the counter. This unit features a wing nut looking thing that can only be tightened with your hand. It also has 2 screws on it, which look as threw they can go through the counter and into the bottom of the faucet, to hold it into place. When I first saw this, I thought to myself, "what I great idea! Instead of fussing with the typical annoying nut, I can simply hand tighten this, and then use the screws to fully secure everything together." I tried to do just that, but realized that there were 2 problems, 1) the screws are on the outer edge of the wingnut, which means that the standard sized hole that is in my granite is too narrow for the screws to go through and 2) the supplied washer covers the screws anyway, so there was never a chance that they would make it. I ended up hand tightening the wing nut as much as possible (I hope its not a pain if I ever have to undo it in the future) and then just screwed the screws up into the underside of the washer, enough to be snug.
- The re-tractability of the head is a nice feature; however, when it retracts, it goes 99% of the way back in by itself, but pokes out at a slightly odd angle. From what I can tell, this is not due to needing extra force or anything like that. Instead, it is due to the head only fitting back into the unit flush in 1 exact position. If it is even off a slight hair, it will not go back into the unit 100% and sit flush. To fix it, I simply have to readjust it with my hand and it takes less than 2 seconds, but I wish it would just go back in perfectly every time. My old (different brand, non motion) version was able to do it, so I know it is possible.
- Installing the battery box was a huge pain. I suspect much of my problem was due to all of the pipes etc under my sink, so you may have an easier time if you have more access. I do not hold it against this unit specifically, as I assume it would have been just as much hassle with any other brand (motion sensing). Once I got everything installed, the instructions then called for the batteries to be installed. This was a huge pain, as the battery holder has a very long cord which was difficult to put back in place, once installed (again, given that I had very little room to work with). I would suggest that you install the batteries and close the access hatch before installing everything.
- The water flow on this unit is roughly ~30% less than my previous unit it replaced. It is usable, but definitely a noticeable difference. The instructions reference a restriction in water flow could be due to a restriction in the filter within the battery box. I did not initially check that filter, because it was a brand new unit (so I assumed it would be just fine). I have not yet taken it apart to try and see if that remedies the problem. Again, it is usable as is, I just wish it had slightly more pressure (yes my water is on full blast beneath the sink and at the handle).
My list of cons may make this look like a negative review, but that is not the case. I am still giving it 4/5 stars. The purpose of my details in the cons is that it may help someone else avoid some of the things that I ran into during my install. I still highly recommend the unit, there are just a few things to be aware of.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
great product
on January 15, 2017
Posted by: herm
from Melbourne, FL, United States
Great look and features, outstanding smooth operation.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Great product!
on January 15, 2017
Posted by: Steve2016
from Chibougamau, QC, Canada
Product with a beautiful finish! Works well and easy installation. I recommend it!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Awesome product, easy to install
on January 15, 2017
Posted by: zsckenny
from Hamilton, ON, Canada
Awesome product, easy to install, love it. Recommand to buy
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
WOW!! HAPPY WIFE IS A HAPPY LIFE!!
on January 14, 2017
Posted by: Cableguy
from Brooklyn, N/Y.
I picked up the Flow faucet in chrome, as my 10 year old faucet was starting to show signs of aging. This thing is Beautiful, I like it very much and most important my wife loves it. I mean she also likes it, she loves me!!! Time will tell how this will last, looks very well built, hope I get 10 years from it like my old faucet. I am not one to write a review but had too, this faucet brought us to the twenty first century! I like I don't have to touch the handle to use it. Lets see how the battery last. No leaks and I hope this never leaks since the water is on a on position for the motion to work. I like that the hoses were long enough and I did not have to go out and buy ant water supply lines.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
GREAT faucet!
on January 14, 2017
Posted by: Happy customer
from Charleston, SC, United States
We recently purchased this faucet and LOVE it! It is a good looking high quality product. It was easy to install. We are surprised at how handy the hands-free feature is!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
High Quality/Easy Installation
on January 14, 2017
Posted by: Gopats
from Wallingford, CT, United States
Just received this yesterday and installed today. I'm not very handy but the instructions were excellent and installation was simple. Very well made as opposed to a more expensive model that I just replaced with this. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com