Customer Reviews for Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Customer Rating
5
Just as good as the big name brands!
on November 13, 2021
Posted by: BlondeBoyMom06
from Houston, Tx
Considering we were not in the market for a new kitchen faucet, but unfortunately had to find one quick- this has made a great new upgrade to the kitchen! Looks great, works very well- just as good as other top name brands, but a lot more affordable! It was a surprisingly easy install with step by step instructions. Very happy with this and highly recommend!
Purchased this faucet for the hands-free feature and here I am a short time later with a faucet that doesn’t have a hands-free feature. My sensor doesn’t work and replaced all the batteries. The unit pulsates and the sensor blinks repeated on each phase of water pulse. They offer zero troubleshooting info on this in manual or online. For spending that kind of money on a faucet I could’ve went out and bought a manual one if that’s what I thought I was going to end up with after such a short while. Not too thrilled at the quality. They say they have a five year “full 100% parts and labor” from purchase date in manual… but let’s see if they hold their end of the bargain. I have yet to hear back from anyone when I emailed and sent a direct message via their social media. Not sure if I should hold my breath.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Service, November 15, 2021
Hello,
Thank you for sharing this information. We are so sorry to hear that you are having an issue with your faucet and the automatic feature. This type of issue will be fully covered via the 5 year full warranty. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Still get used to motion activated, but it definitely a improvement when you washing your dishes, it is awkward to turn off faucet with a wet hand full of dish soap foam... Also the pull out activation helps a lot when washing big dish or pan.
I bought this 2 years ago, its been great, just a a little problem with the batteries, have had to replace 3 times in a month. I am going to call the great customer care team and see what i need to do to fix. I love my faucet.
My wife purchased this item and is really enjoying the motion sensor. I installed it, it is pretty simple to do even if you don't like getting down on the floor. It fit in the old holes just fine. My wife likes the pull down feature as well.