Customer Reviews for Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Customer Rating
5
Amazing Faucet
on January 27, 2022
Posted by: balboas
from Arelta, CA
I bought it because my wife wanted a faucet that had a pull sprayer. Well, and me that had a motion activated as I mostly do work around the house and have my hands dirty. It was very easy to install and works magically. Very easy to understand instructions and if you installed one before this one is a piece of cake and my wife loves it.
Just purchased my second Flow Faucet! Love the way it works especially that the water comes on when I pull the head down and how it shuts off when it goes back up! Excellent product well worth the price!
Overall, nice faucet. The motion sensor is really good and we like it very much. Quality seems to be good except the deck plate which is not metal. Hence 4 stars.
Bought one in 8/17 and loved it...for awhile. In about a year and a half it started leaking out of the bottom of the handle. about a month ago the pull down hose started leaking badly. Purchased a replacement and hopefully this one holds up.
You know you have a quality product, sometimes by the packaging. Great care was taken to make sure that the faucet is protected from damage. A little better description of the washers would have been nice so that it would be understood which one goes where. No under the sink install is easy but the unit made it easier. We like the way it operates and the appearance. Would recommend.
I bought this recently after yet several disappointing leaking experiences with Kohler (2) Moen (1) in the last 12 years. It was a very simple install using the instructions literally and the operation is fantastic says my wife and she is very hard to please. No mess, no effort hands free and sink area is bone dry all the time.
Considering we were not in the market for a new kitchen faucet, but unfortunately had to find one quick- this has made a great new upgrade to the kitchen! Looks great, works very well- just as good as other top name brands, but a lot more affordable! It was a surprisingly easy install with step by step instructions. Very happy with this and highly recommend!
Purchased this faucet for the hands-free feature and here I am a short time later with a faucet that doesn’t have a hands-free feature. My sensor doesn’t work and replaced all the batteries. The unit pulsates and the sensor blinks repeated on each phase of water pulse. They offer zero troubleshooting info on this in manual or online. For spending that kind of money on a faucet I could’ve went out and bought a manual one if that’s what I thought I was going to end up with after such a short while. Not too thrilled at the quality. They say they have a five year “full 100% parts and labor” from purchase date in manual… but let’s see if they hold their end of the bargain. I have yet to hear back from anyone when I emailed and sent a direct message via their social media. Not sure if I should hold my breath.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Service, November 15, 2021
Hello,
Thank you for sharing this information. We are so sorry to hear that you are having an issue with your faucet and the automatic feature. This type of issue will be fully covered via the 5 year full warranty. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.