Customer reviews from biobidet.com
Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Average customer rating
4.7
(872 Reviews)
Rating breakdown 872 reviews
5 Stars
698
4 Stars
143
3 Stars
11
2 Stars
5
1 Star
15
97%of customers recommend this product.
(
782 out of
804)
Customer Reviews for Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Customer Rating
5
Hitech faucet
on April 26, 2021
Posted by: francis6719
from Milwaukee, Wi
I was skeptical about any touchless faucet. I took a chance with this and let me tell you, best faucet I have ever bought.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
1
Worked Great for 3 Months
on April 14, 2021
Posted by: Chip
Worked flawlessly for first three months and then had to change batteries. Would then turn off and on erratically. Was sent a new black box which did the same thing 1 week later. 2nd response was to reboot the system. Worked for a few hours then back to erratic behavior. 3 inquiry as to how to get refund or replacement was ignored. You be the consumer on this one...
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Support, April 15, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had some issues with your Flow Faucet. I would like to look into this further for you and offer additional warranty support. I was unsuccessful in finding your information in our system. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that you had some issues with your Flow Faucet. I would like to look into this further for you and offer additional warranty support. I was unsuccessful in finding your information in our system. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
4
Really Works as Intended
on April 11, 2021
Posted by: JanineL
from Phoenix, AZ
Pleasantly surprised by how well this Bio-Bidet Flow Auto Faucet works. Plus, it’s a thing of beauty to look at, and really does add a modern look to my kitchen’s sink space. Installation took longer than expected, and was a bit of an uncomfortable process, but give yourself some time, read up on all the instructions, and watch the helpful install video.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Fantastic hands free faucet and it looks great!!
on April 10, 2021
Posted by: Fatcats
from Streator, Il
We never had a faucet that was like this one and we are very happy that we chose this one. Everyone has asked where we got it from and we are happy to tell them!!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Excellent product
on April 9, 2021
Posted by: Panxhos
from Bothell,WA
I bought this because of the motion activated sensor which is what I was looking for. You don't need to touch anything. I love it
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Looks and Works Great. Easy to Install.
on April 3, 2021
Posted by: Johnnyovation
from Denver, CO
My kitchen already looks much better with this addition, and it is pretty cool to have a motion sensor faucet.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
3
sensitivity and battery's
on March 29, 2021
Posted by: gmpenn
from Pocono Pa
My faucet activates between 4 and 5 inches from the sensor, since I have a single sink this does not work out so well when washing pots and pans. The other thing I don't like is the battery pack is hard wired to the unit and I am afraid that one time when I change the batteries I'm going to break the wires I don't know if the wires are secured inside the unit or not. the battery cover gives you a false impression of battery installation otherweise its a good faucet but not good for my single sink application. If I new what I know now I don't think I would buy it.
Response from biobidet.comBy Stephanie, Customer Service, March 29, 2021
Hello,
Thank you for sharing this information. Since all sinks are not created equally some might find the sensor more sensitive than others. One option is to rotate your faucet so the sensor is on the left. You can find an image of this alternate installation on page 8 of the user manual. If you have questions please feel free to reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. Since all sinks are not created equally some might find the sensor more sensitive than others. One option is to rotate your faucet so the sensor is on the left. You can find an image of this alternate installation on page 8 of the user manual. If you have questions please feel free to reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
1
Seriously "Flawed" faucet
on March 27, 2021
Posted by: Richi
from Plano, TX
From new to require repair in less than a week. Leaky handle turned this purchase into a nightmare. Then, after a strange process and mandatory waiver of product liability, the manufacturer sent a part to be replaced, a cartridge, without instruction on how to replace it. The true name of this product should be "Flaw" for bio-bidet deliberately selling a faulty defective product
Response from biobidet.comBy Stephanie, Customer Service, March 29, 2021
Hello,
Thank you for sharing this information. We are sorry to learn about the faucet starting to leak. The instructions to repair at home are sent via email and might have been forgotten by someone on the team. I will be reaching out shortly to send these your way and follow up on the issue. We want to make sure you are completely satisfied with your faucet.
Thanks, Bio Bidet Team
Thank you for sharing this information. We are sorry to learn about the faucet starting to leak. The instructions to repair at home are sent via email and might have been forgotten by someone on the team. I will be reaching out shortly to send these your way and follow up on the issue. We want to make sure you are completely satisfied with your faucet.
Thanks, Bio Bidet Team
Written by a customer while visiting biobidet.com