Customer Reviews for Bio Bidet - Flow Motion Activated Kitchen Faucet - Chrome
Customer Rating
5
great product
on June 2, 2021
Posted by: Herbie
from Houston, Texas
I bought it 3 times for my 3 houses. I so get used it that as soon as I moved into a new house, I need to replace the kitchen faucet with this one. The motion sensor is a great feature that we haven't had any problem activating it, it is also a great feature for the house to be sold quickly
This is our first motion sensor faucet. Quite impressed with it so far. It Takes a little getting used to, but, I like it. Pretty easy to install with all the hoses preconnected. (Connecting hoses under the sink isn't easy) Would definitely recommend.
Not only does it work very well, it looks great and love the non touch automatically on and off. Please, please make this same faucet in bathroom faucets, I would love this quality in my bathrooms also
I have been really pretty pleased with the faucet except for the leaking from the handle. It’s not an overwhelming leak but water leaks cause damage so I am disappointed with the faucets ability to contain the water. You get what it pay for I suppose. If this defect was remedied the faucet would be excellent!
No, I would not recommend this to a friend.
Response from biobidet.comBy Bio Bidet , Customer Service, May 17, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you have a leak at the handle with your faucet. This is something that would be covered under your 5 year warranty. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Everything was pretty easy to install and it works like a champ. I only wish it had an option to tighten it down a little more. Other than that it does everything that I would hope for.
Worked flawlessly for first three months and then had to change batteries. Would then turn off and on erratically. Was sent a new black box which did the same thing 1 week later. 2nd response was to reboot the system. Worked for a few hours then back to erratic behavior. 3 inquiry as to how to get refund or replacement was ignored. You be the consumer on this one...
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Support, April 15, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had some issues with your Flow Faucet. I would like to look into this further for you and offer additional warranty support. I was unsuccessful in finding your information in our system. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.