Customer reviews from shop.mattel.com
Barbie - Dreamhouse Playset
Average customer rating
4.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
39
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
97%of customers recommend this product.
(
36 out of
37)
Customer Reviews for Barbie - Dreamhouse Playset
Customer Rating
4
Super fun, but elevator is the usual weak point.
on July 8, 2023
Posted by: S Dawson
from NM
[This review was collected as part of a promotion.] This thing is massive! Really easy assembly (only took us maybe 45 minutes). Lots of fun features. All the dog accessories are nice. As with every Dreamhouse I’ve assembled or been around, the elevator is the weak point. The frame of the elevator door was slightly crooked. It caused the door to pop open/not stay closed and the button didn’t fully engage/pop out when stopped at a floor. Might be just the one I received, but I suspect not. Sort of disappointing, but the kids are used to Barbie having broken/wonky elevators in her homes by now.
I would recommend this to a friend!
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, July 10, 2023
Don't hesitate to reach out to our Customer Service team if you experience any quality issues. Phone support is available at 800-524-8697, Mon.- Fri., 9 am - 6 pm EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Easy!
on July 9, 2023
Posted by: Ashley26
from Dover, Ky
[This review was collected as part of a promotion.] This dream house was very easy to put together! There are so many great functions to this dream house including the slide, elevator, and pool that my daughter loves! Very sturdy, especially for play! My daughter will play for hours!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Dreamy Dreamhouse
on July 10, 2023
Posted by: alex2018
[This review was collected as part of a promotion.] This Barbie Dreamhouse really is a dream! My daughter loves the waterslide for her dolls to slide down into the pool. The multiple floors and rooms really assist her with her Barbie storytelling. The only downfall was the label on pieces of slide to put together. Once you figure out the correct order, construction is a breeze.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
The new and improved dream home!
on July 12, 2023
Posted by: NaturalDiva74
from Connecticut
[This review was collected as part of a promotion.] This house is every girl’s dream come true. I was shocked at the size but it is just right. I thought it was ingenious to have the slots in the furniture to hold items. It helps keep track of the small items. The quality of the house is great and looks like it will last for a long time. The best part of the house is the slide to the pool. It’s a great addition to a classic piece. I would highly recommend this house to any Barbie lovers!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Barbie dream house
on July 13, 2023
Posted by: Camila S
from Rochester ny
[This review was collected as part of a promotion.] Barbie house is a massive set. Takes a lot of time and patience to put together. Once house is built is it great to play with. All the little pieces fit great at the house. Needs a spacious area to be put away while not in use.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
When Barbie's house is nicer than yours
on July 17, 2023
Posted by: Dismas
from Mobile, AL
[This review was collected as part of a promotion.] I like to think I have a pretty nice house, but I guess it doesn't compare to this Dream House. Clocking in at nearly 4 feet tall, this mansion is 3 stories in height with a built in elevator to help your dolls traverse from one level to the next and a slide to take them down to the built in pool. Why have your dolls walk around like peasants with those ways of traversing the villa? There is also a bedroom, giant walk in closet, bathroom, family room, kitchen, and I guess party area on the top floor? I'm not really sure, but my daughter has enjoyed being able to play with her dolls and freely move them around at her whim.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
A guarantees instant hit for Barbie lovers
on July 18, 2023
Posted by: Doris
from Livingston, NJ
[This review was collected as part of a promotion.] My 4 year old was over the moon with this dream house. Specifically she loves all the different rooms and especially the slide. It also helped that it was in her favorite colors. This dream house kept her entertained for hours with all her Barbies.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
1
MISSING PIECE
on August 6, 2024
Posted by: AngryMomm
Bought this on July 19th, 2024 for my daughter’s 6th birthday. She loved it we put it together together, everything was fine until we noticed there was no platform for the wheelchair elevator, so the elevator couldn’t be assembled or put on the side of the house. It wasn’t complete and my daughter was really looking forward to enjoying her BDH. Reached out to customer service still haven’t received a reply. For a 200 dollar product there should be NO missing pierces let alone NO reply from a reputable and known company such as Mattel. I am disappointed.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel Consumer Services, August 7, 2024
We're sorry to hear this. Please reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you ever experience any quality issues. https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting shop.mattel.com