Customer reviews from biobidet.com
Bio Bidet - Flow Motion Activated Kitchen Faucet - Oil Rubbed Bronze - Oil-Rubbed Bronze
Average customer rating
4.7
(873 Reviews)
Rating breakdown 873 reviews
5 Stars
699
4 Stars
143
3 Stars
11
2 Stars
5
1 Star
15
97%of customers recommend this product.
(
783 out of
805)
Customer Reviews for Bio Bidet - Flow Motion Activated Kitchen Faucet - Oil Rubbed Bronze - Oil-Rubbed Bronze
Customer Rating
1
Worked great until the “quick connections” leaks
on February 6, 2021
Posted by: Jay6
Bought this faucet from Costco. Great deal. Installed it and worked flawlessly. After about 1.5 years, I noticed stuff that was wet under the sink. I investigated and found the water dribbling down the hoses coming from the sensor box with the batteries. Thankfully it’s a slow leak and I placed a bowl to catch the water for the time being. Also noticed that the top quick connection on the box is also wet. Not sure why a “quick connection” is used especially it’s just cheap plastic. A nut would have probably be better for securing the hoses. Now I am not sure how to fix the connection issues to the sensor box unless I change the connections which is impossible because of the quick connections. As you can see in the pictures below, you can see traces of where the water is coming from.
I do not recommend this product because of the cheap “quick connections”. If you do decide to purchase this product I suggest to check under your sink from time to time for leaks from what I described above.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Support, February 8, 2021
Hello,
Thank you for sharing this information. I am sorry to hear that you had an issue with your Flow Faucet leaking under your cabinet. Your faucet does come with a 5 year warranty and we would like to get this resolved for you right away. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. I am sorry to hear that you had an issue with your Flow Faucet leaking under your cabinet. Your faucet does come with a 5 year warranty and we would like to get this resolved for you right away. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
3
Over all quite nice but for one mechanical issue
on February 1, 2021
Posted by: Tazi
from CA
Bought this about a month ago and quite excited about it - however, the nozzle is lose and keeps rotating to a new found posiition depending on the hose - we would like to use it on the right sink as a standard place but it keeps rotating to the left sink; we adjusted the hose a little bit but it has its own position rather than where you want it to be.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, February 1, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that your nozzle is loose and we would like to look into this further for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that your nozzle is loose and we would like to look into this further for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
3
Like the touchless flow
on January 28, 2021
Posted by: mm123
from Ky
I like having the touch less but it doesn’t have near as much flow coming out as my old faucet. The hose is smaller so less flow.
I would recommend this to a friend!
Response from biobidet.comBy Stephanie, Customer Service, February 1, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that your faucet has low flow. We would like to look into this further for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that your faucet has low flow. We would like to look into this further for you. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Great Faucet
on January 26, 2021
Posted by: wachan715
from Sellersburg, IN
I recently installed my new faucet and it works like a charm! Very nice having the sensor to turn the faucet on and off!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
love mine.
on January 17, 2021
Posted by: Aroc1955
from Shepherdsville Ky.
I love mine. Had to order two more, Home depot. The price was good, easy to install. After I had mine for a while my brothers friend want one for his girl friend. Then One of my brother wanted one. We are all happy with them. Only problem is handle needed to be replaced. Make a call, sent right out.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Read this before you buy a high end faucet
on January 9, 2021
Posted by: Devonann3
from Douglassville, PA
This is a highly functional, affordable, and ergonomic kitchen faucet. My husband and father in-law just installed it tonight, and I am so pleased with it. I love the sensor that activates the faucet (I'm thinking sticky hands from making pasta), and the automatic spray when the hose is pulled. They are luxuries, without the luxury price tag. This was very affordable compared to other well known brands, and the design is sleek and works perfectly with our updated kitchen. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Very Helpful
on January 8, 2021
Posted by: Malcolm
from Fresno, CA
Was a little skeptical at first about the motion sensor, as we've never had our own before, but it is amazing once you get the hang of it. So convenient. And love the faucet in general. I'm no plumber, but was still able to install it myself, so that was great too! Nice quality!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Just GREAT
on January 4, 2021
Posted by: Aarav
from Sharon, MA
I just bought it a couple of days back and it has been working like a charm I loved it.
Really recommend it.
Really recommend it.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com