Customer reviews from belkin.com
Belkin - Refurbished Excellent - PowerHouse Charging Dock for iPhone and Apple Watch - White
Average customer rating
3.8
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
42
4 Stars
15
3 Stars
6
2 Stars
7
1 Star
12
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Belkin - Refurbished Excellent - PowerHouse Charging Dock for iPhone and Apple Watch - White
Customer Rating
5
Sleek, great table top look, little things
on June 2, 2018
Posted by: Orson_Welles
from Madison, WI, United States
[This review was collected as part of a promotion.] Feels really heavy and premium in the box itself, but definitely the bulk was all in the base which I liked. I got the all black which looks really good with black watch and iphone. I have a really thin case cuz I don't like it being bulky, but the lightening connector actually has a wheel behind it to raise or lower if you have different case sizes. I'm glad they did that cuz I have gotten docks in the past where the phone sits on the charging port and it freaks me out that it'll damage it over time. You can actually adjust it to fitting height. No complaints so far except it'll probably catch dust on the surface of the glossy-ish black finish.
Written by a customer while visiting belkin.com
Customer Rating
3
Pretty good if no case
on August 18, 2018
Posted by: Shovelhead
from Tennessee
After purchasing this charger and setup it’s a great idea but our phones have a case with a little door that covers the charging port and that one little door keeps the phones from sitting down to connect. If door is taken off then it ruins the case. Even when the charger is “ raised “ to the highest setting it’s just not enough to connect, we even turned the phones facing in.
Response from belkin.comBy Belkin, Customer Support, August 19, 2018
Hi, Shovelhead,
The Belkin PowerHouse™ Charge Dock is designed with an adjustable built-in Lightning connector that moves backwards and forwards, and up and down to make plugging in your iPhone and watch easy. The wheel at the back of the dock raises and lowers the connector enough to accommodate almost all cases on the market, so you don’t have to take your iPhone out of the case to plug it in. Whether you have a slim or thick case, you can be sure of a secure fit and a fast connection. If you have other concerns regarding this matter, you may e-mail us at BelkinCares@belkin.com anytime.
We're always ready to listen and to help in any way we can.
Regards,
Joseph
Belkin Support
The Belkin PowerHouse™ Charge Dock is designed with an adjustable built-in Lightning connector that moves backwards and forwards, and up and down to make plugging in your iPhone and watch easy. The wheel at the back of the dock raises and lowers the connector enough to accommodate almost all cases on the market, so you don’t have to take your iPhone out of the case to plug it in. Whether you have a slim or thick case, you can be sure of a secure fit and a fast connection. If you have other concerns regarding this matter, you may e-mail us at BelkinCares@belkin.com anytime.
We're always ready to listen and to help in any way we can.
Regards,
Joseph
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
2 Units later and it's still not working...
on September 8, 2018
Posted by: jjdude
from Dallas, TX
This is clearly a defective product. The lightning port has gone out on two separate units, charging the phone intermittently. Watch charger works fine, so that's all I use this for...
Response from belkin.comBy Belkin, Customer Support, September 8, 2018
Hello jjdude,
The PowerHouse charge dock should have worked right off the bat and should have lasted way longer than that. we'd certainly want to verify what's been happening. Please reach out to us via BelkinCares@belkin.com with your full contact information and link of your review for easy reference.
Hoping to hear from you soon.
Harvey
Belkin Support
The PowerHouse charge dock should have worked right off the bat and should have lasted way longer than that. we'd certainly want to verify what's been happening. Please reach out to us via BelkinCares@belkin.com with your full contact information and link of your review for easy reference.
Hoping to hear from you soon.
Harvey
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Great for phones without a case
on September 9, 2018
Posted by: Abqerica
The charger works great for the Apple watch, but even with the adjustable lightning adapter the phone does not fit with a case. My son and I have have two different cases, both from major manufacturers, neither phone charges with the case. The device is sturdy, has a sleek appearance and the watch charges easily and securely. I will keep the device to charge my watch, but will not use it for a phone. It is very expensive to function only as a watch charger. I wish that I had purchased the item from a store after trying it out with my particular phone and case.
Response from belkin.comBy Belkin, Customer Support, September 9, 2018
Hi Abqerica,
The VersaCase feature should accomodate almost all types of cases. Make sure to turn the wheel at the back of the dock up to its maximum for fuller coverage. Moreover, email us at BelkinCares@belkin.com for further assistance. Indicate your full contact details with the link of your review as reference.
Regards,
Harvey
Belkin Support
The VersaCase feature should accomodate almost all types of cases. Make sure to turn the wheel at the back of the dock up to its maximum for fuller coverage. Moreover, email us at BelkinCares@belkin.com for further assistance. Indicate your full contact details with the link of your review as reference.
Regards,
Harvey
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Megmcd
from New York, NY
Verified Purchase:Yes
The charging doc works well but it’s very annoying to have my phone sit on it correctly. Even with the adjustment dial the charger moves back and fourth when trying to put my phone on to charge which is very annoying at times. Also, my watch moves around frequently and sometimes falls off the station because the magnet it not strong enough. Wish I could say I was happy but it definitely wasn’t worth the amount I spent
Written by a customer while visiting belkin.com
Customer Rating
1
Will not charge iPhone XS/XS Max/XR
on October 3, 2018
Posted by: Trumdum
from Malmo, Sweden
Useless if you have the latest iPhone. Charges my iPhone 7 Plus and iPhone 6 Plus without any issues. Now it's just an expensive Apple Watch charger. Very disappointed.
Response from belkin.comBy Belkin, Customer Support, October 4, 2018
Hi,
We appreciate your feedback. Get in touch with us at BelkinCares@belkin.com so that we can help you sort this out. Don't forget to include your contact details and the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
We appreciate your feedback. Get in touch with us at BelkinCares@belkin.com so that we can help you sort this out. Don't forget to include your contact details and the link to this post as a reference.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Almost perfect. But not.
on October 6, 2018
Posted by: Consumer27
from Australia
I just bought this today, unfortunately for an iPhone X. Considering it both looks and is on the shelves near the Wireless Qi chargers i thought i had finally found the charger i had been looking for, however the phone requires to be plugged in still and its not compatible with X and above... so anything out from the last 12 months is bust. Disappointed. Belkin, a huge gap in the market for a decent charger here, I’ve been looking for over 12 months for what seems to be the obvious product. Get it up to speed and you have a sale.
Response from belkin.comBy Belkin , Customer Support, October 7, 2018
Hi,
We truly understand how you feel that the product didn't meet your expectations. By design, the Belkin PowerHouse Charge Dock is not for wireless charging and is not compatible with and will not properly charge the new iPhone XS, iPhone XS Max, and iPhone XR. If you still have the product, please reach out to us at BelkinCares@belkin.com so we can provide you options. For easy reference, include your contact details and the link to this post.
Jay
Belkin Support
We truly understand how you feel that the product didn't meet your expectations. By design, the Belkin PowerHouse Charge Dock is not for wireless charging and is not compatible with and will not properly charge the new iPhone XS, iPhone XS Max, and iPhone XR. If you still have the product, please reach out to us at BelkinCares@belkin.com so we can provide you options. For easy reference, include your contact details and the link to this post.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
A bit dissappointed.
on October 9, 2018
Posted by: runfabirun
from Pasadena, CA
I have two of these and neither charges my new iphone Max. Wish they would have mentioned this on the packaging.
Response from belkin.comBy Belkin, Customer Support, October 9, 2018
Hi runfabirun,
We feel your sentiments regarding the incompatibility of the PowerHouse Charge Dock with the latest iPhone series. We strive to make our products future proof but the Belkin PowerHouse Charge Dock (F8J200) already came to the market well before these new iPhones were released and unfortunately, we found during testing that they are not compatible. Get in touch with us at BelkinCares@belkin.com with your contact details, location and the link to this post so we can discuss more details regarding this matter.
We look forward to hearing from you.
Regards,
Joseph
Belkin Support
We feel your sentiments regarding the incompatibility of the PowerHouse Charge Dock with the latest iPhone series. We strive to make our products future proof but the Belkin PowerHouse Charge Dock (F8J200) already came to the market well before these new iPhones were released and unfortunately, we found during testing that they are not compatible. Get in touch with us at BelkinCares@belkin.com with your contact details, location and the link to this post so we can discuss more details regarding this matter.
We look forward to hearing from you.
Regards,
Joseph
Belkin Support
Written by a customer while visiting belkin.com