Customer reviews from belkin.com
Belkin - Refurbished Excellent - PowerHouse Charging Dock for iPhone and Apple Watch - White
Average customer rating
3.8
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
42
4 Stars
15
3 Stars
6
2 Stars
7
1 Star
12
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Belkin - Refurbished Excellent - PowerHouse Charging Dock for iPhone and Apple Watch - White
Customer Rating
4
Solid product, though bummed by the power adapter
on May 23, 2017
Posted by: Jeroen
from Antwerp, Belgium
The product works well and is very solidly bit apart from the flimsy power adapter they ship with it. I didn't find much information about the power adapter Belkin would provide and it turns out my fears were warranted. It's a cheap cable with replaceable plug for UK/Europe power sockets.
I had hoped they'd make it so that the cable is actually just a regular USB-to-lightning (or USB-C) cable so that instead of plugging in the Lightning cable into your phone it'd go into the back of the PowerHouse and relay the power to phone and watch. This would then let us use any standard USB power adapter, but no... Belkin shipped its own cheap thing instead of standardising on power provided over a USB cable to charge gadgets with.
The product would've looked nicer and more solid too with just a Lightning or USB-C connection at the back. Especially if it'd use a power-plug the size of Apple's instead of the big thing they have now.
If it had had USB or Lightning you could also connect it to a Mac or display to charge on your desk. Now it needs its own separate power socket.
The quality is OK but I'd rather see USB or Lightning charging the thing.
Pulling an iPhone off the charger still requires you to either wiggle it off or hold down the PowerHouse when pulling up the iPhone. So yes, even though it has a night weight, it could be even heavier to make it easier to disconnect the phone.
What I do really like, and this is not shown in any product photos, is that you can lay the Apple Watch horizontally on the stand as well. Drape the short end of the watch band over the part of the stand that is slanted back. This then enables the Apple Watch's Nightstand mode. Very well done.
Written by a customer while visiting belkin.com
Posted by: Bodycrab
from Brea, CA, United States
Verified Purchase:Yes
A real solid, well built product that does exactly what it's meant to do. Belkin online store was easy and simple to monuver through.
Written by a customer while visiting belkin.com
Customer Rating
1
watch charging not suppoted
on November 27, 2017
Posted by: Mratcliffe
from Huntingtown, MD, United States
I set this up right before bed and eveything looked great. I get up this morning to a message on my watch saying charging was not supported. My watch is now not fully charged for the day! What a disappointment!
Response from belkin.comBy Belkin, Customer Support , November 30, 2017
Hi, Mratcliffe,
We're curious about the error message you've received when charging your phone. Please reach out to us at BelkinCares@belkin.com so we can have this checked by one of our Second Level Support Technicians. Indicate your contact details and the link to this review for reference.
Jay
Belkin Support
We're curious about the error message you've received when charging your phone. Please reach out to us at BelkinCares@belkin.com so we can have this checked by one of our Second Level Support Technicians. Indicate your contact details and the link to this review for reference.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Misleading Presentation
on September 2, 2017
Posted by: Johnny392
from Tampa, FL, United States
Belkin's solution for accommodating iPhone cases is elegant -- as is having both chargers built in. The reason for my overall poor rating is the large brick shown in the attached photo. The impression given (and MEANT to be given) in Belkin's promotional video is that everything is built-in to the device AS PICTURED. Therefore, I was disappointed to learn -- after the fact -- that the power supply is not built-in.
Response from belkin.comBy Belkin, Customer Support, September 5, 2017
Hi, Johnny392,
Thank you for bringing this to our attention. As for your feedback with the charge dock's power adapter, we'll relay this to our Engineering team. Should you have questions or if you need assistance with the product, please reach out to us at BelkinCares@belkin.com anytime. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
Thank you for bringing this to our attention. As for your feedback with the charge dock's power adapter, we'll relay this to our Engineering team. Should you have questions or if you need assistance with the product, please reach out to us at BelkinCares@belkin.com anytime. Indicate your contact information and the link to this review for our reference.
Kristine
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Not for iPhone 7
on November 13, 2016
Posted by: Evelyne
from Elk Grove Village, IL, United States
Just got an Apple Watch and thought this would declutter my nightstand. Perfect or so I thought. Well it charged my watch but didn't work in my iPhone 7. I have to bring it back to the store. The salesman said it would work with my iPhone 7, but it didn't. I'll have to keep a lookout for the next version.
Response from belkin.comBy Belkin , Customer Support, November 13, 2016
Hi, Evelyne,
This is the right accessory to declutter your nightstand and it should work with an iPhone 7. To properly dock your phone, temporarily remove the case if there's any or use the dial on the back to raise or lower the Lightning connector. Do not hesitate to email us at BelkinCares@belkin.com with your phone number and the link to this post should you need our assistance.
Irish
Belkin Support
This is the right accessory to declutter your nightstand and it should work with an iPhone 7. To properly dock your phone, temporarily remove the case if there's any or use the dial on the back to raise or lower the Lightning connector. Do not hesitate to email us at BelkinCares@belkin.com with your phone number and the link to this post should you need our assistance.
Irish
Belkin Support
Written by a customer while visiting belkin.com
Posted by: RReig
from Miami
Verified Purchase:Yes
It is expensive, but it is the best in the market. It is a sample of a perfect design.
Written by a customer while visiting belkin.com
Customer Rating
5
AMAZING/EXCELLENT
on March 6, 2017
Posted by: Underwood
from Birmingham, AL, United States
I bought this for myself as a Christmas gift. I love it, clears up my nightstand space, no running cords. My daughter love mines so much, I got her one for her birthday 2 weeks ago. Expenses but well worth it! Highly recommend!
Written by a customer while visiting belkin.com
Customer Rating
1
do not buy this ever
on September 25, 2018
Posted by: CHASE58GPYT
from Malibu, CA
DO NOT BUY THIS C**P. IT SUCKS. IT WAS A GIFT FOR DAD. DID NOT CHARGE MY DAD'S APPLE WATCH. BOUGHT FROM APPLE AND RETURNED. UNRELIABLE AS C**P.
Response from belkin.comBy Customer Support, September 27, 2018
Hi,
Know that this charging dock is made for and tested to work with the Apple Watch Series. If you still have the unit, then please reach out to us at BelkinCares@belkin.com so our Support Team can identify the factors that caused the setback. Include the link to this post for easy reference.
Regards,
Klaudette
Belkin Support
Know that this charging dock is made for and tested to work with the Apple Watch Series. If you still have the unit, then please reach out to us at BelkinCares@belkin.com so our Support Team can identify the factors that caused the setback. Include the link to this post for easy reference.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com