Customer reviews from belkin.com
Belkin - Refurbished Excellent - PowerHouse Charging Dock for iPhone and Apple Watch - White
Average customer rating
3.8
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
42
4 Stars
15
3 Stars
6
2 Stars
7
1 Star
12
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Belkin - Refurbished Excellent - PowerHouse Charging Dock for iPhone and Apple Watch - White
Customer Rating
5
Great all in one!
on October 18, 2018
Posted by: Jcart9988
from Boston, MA, United States
[This review was collected as part of a promotion.] I love this docking station! I love that my phone stands up AND I get to charge my watch with it too! so easy to use and the design is very nice!
Written by a customer while visiting belkin.com
Customer Rating
4
Love this station but.....
on November 6, 2018
Posted by: Ariel13
I got this charging station as a gift a little while ago when I had the iPhone 7 and absolutely loved it. I love that I can charge my watch without having to worry about just laying it around to charge. Unfortunately I just upgraded my phone to the iPhone XS thinking that I could still use my charging station and sadly it does not work anymore. Guess I’ll have to wait and see if it will get fixed...maybe an update?
Response from belkin.comBy Belkin , Customer Support, November 7, 2018
Hi Ariel13,
Thank you for sharing your honest feedback. We always strive to make our products future proof, but by design, the Belkin PowerHouse Charge Dock is not compatible with and will not properly charge the new iPhone XS, iPhone XS Max, and iPhone XR.
We'd be glad if you will reach out to us at BelkinCares@belkin.com so we can assist you with your concerns. For easy reference, include your contact details and the link to this review.
Jay
Belkin Support
Thank you for sharing your honest feedback. We always strive to make our products future proof, but by design, the Belkin PowerHouse Charge Dock is not compatible with and will not properly charge the new iPhone XS, iPhone XS Max, and iPhone XR.
We'd be glad if you will reach out to us at BelkinCares@belkin.com so we can assist you with your concerns. For easy reference, include your contact details and the link to this review.
Jay
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
If you have an iPhone and Apple Watch get this
on November 9, 2018
Posted by: Anantshree Chaturvedi
Verified Purchase:No
Love this product. Excellent stand. Loved using it and it looks great on a nightstand.
Written by a customer while visiting belkin.com
Customer Rating
1
Doesn’t work with new iPhone Xs MAX
on November 17, 2018
Posted by: Trish_C
from Orlando, FL
My husband purchased this as a gift and I loved it because it worked so perfectly with my iPhone 7+ and watch. Until I got a new iPhone XS MAX, that is. Now when I put the phone on the charger, it turns on and off constantly and will not charge. such a disappointment to now have a product that only works for my watch.
Response from belkin.comBy Belkin , Customer Support , November 17, 2018
Hello Trish_C,
We hear you and we understand how you feel. Belkin’s existing PowerHouse Charge Dock for Apple Watch + iPhone are not compatible with and will not properly charge the new iPhone XS, iPhone XS Max, and iPhone XR. Sometime this November, we will be bringing to market a refreshed PowerHouse Charge Dock for Apple + iPhone with a RED DIAL to raise or lower the Lightning connector that will be compatible with the newest iPhones. If you want to know more details about this, shoot us an email at BelkinCares@belkin.com along with your phone number and the link to this review for easy reference.
Regards,
Princes
Belkin Support
We hear you and we understand how you feel. Belkin’s existing PowerHouse Charge Dock for Apple Watch + iPhone are not compatible with and will not properly charge the new iPhone XS, iPhone XS Max, and iPhone XR. Sometime this November, we will be bringing to market a refreshed PowerHouse Charge Dock for Apple + iPhone with a RED DIAL to raise or lower the Lightning connector that will be compatible with the newest iPhones. If you want to know more details about this, shoot us an email at BelkinCares@belkin.com along with your phone number and the link to this review for easy reference.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Was a great dock....
on November 20, 2018
Posted by: Levv
from Wisconsin
Was a great dock until I upgraded to an iPhone X Max. Now just a extremely large phone charger. Not compatible with Apple's latest phones.
Response from belkin.comBy Customer Support, November 20, 2018
Hello Levv,
As much as we strived to make our devices future-proof, the Belkin PowerHouse and Valet docks came to market well before the new iPhones have been released and they were not compatible during testing. To discuss with you your options, please email us at BelkinCares@belkin.com with the link to this post and your contact information.
Regards,
Klaudette
Belkin Support
As much as we strived to make our devices future-proof, the Belkin PowerHouse and Valet docks came to market well before the new iPhones have been released and they were not compatible during testing. To discuss with you your options, please email us at BelkinCares@belkin.com with the link to this post and your contact information.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Was a great dock until I upgraded to an iPhone X
on December 4, 2018
Posted by: debony1223
from New York, NY
Once I started using iPhone X my charger dock wouldn't work for my 7+. Now It won't work for either phone. Only my watch which is series 3
Response from belkin.comBy Belkin , Customer Support, December 5, 2018
Hello debony1223,
We'd like to sort this out. Share with us more details regarding what happened to your Belkin dock at BelkinCares@belkin.com along with your phone number and the link to this review for our reference. If you got an error message, please include a screenshot of it so we can take a closer look.
We hope to hear from you soon.
Regards,
Princes
Belkin Support
We'd like to sort this out. Share with us more details regarding what happened to your Belkin dock at BelkinCares@belkin.com along with your phone number and the link to this review for our reference. If you got an error message, please include a screenshot of it so we can take a closer look.
We hope to hear from you soon.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Works great for my watch but not my iPhone
on December 21, 2018
Posted by: PatK
from Austin TX
I have an iPhone 7Plus... I have to struggle to get this to plug into the bottom of my phone- it wobbles back and forth and I can't angle the phone to get it plugged it correctly!
I've raised and lowered the plug to both extremes, removed my phone case, you name it... I want to love this product but right now it's a 10 minute struggle to try to doc my phone each time. So I end up not using it on my desk. Anyone else have this iss
Response from belkin.comBy Belkin , Customer Support , December 23, 2018
Hello PatK,
We hear you and we'd like to know more details regarding this matter. Email us your observations with the Belkin dock at BelkinCares@belkin.com along with your phone number and the link to this review; we'll get you over to our Product Experts for further assistance.
Regards,
Princes
Belkin Support
We hear you and we'd like to know more details regarding this matter. Email us your observations with the Belkin dock at BelkinCares@belkin.com along with your phone number and the link to this review; we'll get you over to our Product Experts for further assistance.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Great Device!
on December 27, 2018
Posted by: btipler
from Arlington, Texas
I received this device as gift for Christmas and I love it! The dock fits snugly with my iPhone 7 and my Series 3 Apple Watch. There is even an adjustment knob to ensure that the dock fits most cases. My device fits just fine with a slim line case. My only complaint is that it takes a great deal of force to get my phone onto the dock. Not sure if I am doing something wrong with the adjustment knob or not. Otherwise, the product works just fine.
Written by a customer while visiting belkin.com