Memory is less than advertised by a small amount but it works. The code I got for a free month of game pass is invalid so that sucks too. Overall it’s alright I suppose, I’d change my review if I get the month of game pass that was advertised.
Response from Western DigitalBy SM OLS, August 3, 2023
Hello,
We are sorry to hear about your user experience with WD_Black C50 Expansion Card for Xbox and appreciate your time providing this review and bringing this matter to our attention.
Please be informed that determining drive capacity can be confusing at times because of the different measurement standards that are often used. When dealing with Windows and macOS, both decimal measurements and binary measurements of a drive's capacity will be seen. Please refer to the mentioned link to know more about the available capacity: https://support-en.wd.com/app/answers/detailweb/a_id/16656/kw/capacity
If you need any assistance then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
-Need Help? Please see our "'Contact Us" page for information.
It seems to work when launching my Xbox series games but I don't know if it's due to my limited knowledge of storage devices or not but my 512GB card only has 456GB registered on my Xbox from unboxing it. I don't see any reason why I should lose out on 56GB of storage as that obviously can be useful for anything.
Response from Western DigitalBy SM OLS, July 13, 2023
Hello,
We're sorry to hear about your user experience with WD WD_Black C50 Expansion Card for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Works great and easy to use. A simple plug in and start gaming. It evens adds up to your consoles existing storage, no need to split games in between devices.