Customer reviews from Garmin
Garmin - Refurbished Excellent - Instinct 2 45 mm Smartwatch Fiber-reinforced Polymer - Graphite - (2022)
Average customer rating
4.4
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
399
4 Stars
94
3 Stars
31
2 Stars
27
1 Star
24
Customer Reviews for Garmin - Refurbished Excellent - Instinct 2 45 mm Smartwatch Fiber-reinforced Polymer - Graphite - (2022)
Customer Rating
5
Pleasantly Surprised
on July 24, 2025
Posted by: Dobharchu
I was looking for a simple/basic watch that could record metrics of activities, and that's what I got.
Didn't want/need smart features (my phone is sufficient for that)
I thought it would be a bit expensive for what it was (still not worth full retail), but pleasantly surprised with its offerings.
I was concerned that it would be slow/laggy and that operating the watch via buttons would be clunky or complicated -- the watch is not slow and the usage of buttons is intuitive and it was quick to pick up (took a few days to develop muscle memory).
I was also genuinely surprised at the depth of information that the Garmin mobile app provided (from the data recorded on the watch). I'm not an expert in any related field, but the data and subsequent reporting/visualization seems very consumable to the end user.
With activity every other day - the watch lasted almost 2 weeks for its full charge (100 -> 0). (I will probably move to a once/week charging schedule).
Written by a customer while visiting Garmin
Customer Rating
5
Everything I need
on July 28, 2025
Posted by: Sam6
Bought this 3 weeks ago and I’m really enjoying all it offers.
Written by a customer while visiting Garmin
Customer Rating
5
Awesome
on July 29, 2025
Posted by: Muller75
I love my Garmin Instinct 2! I love the workout tracking feature
Written by a customer while visiting Garmin
Customer Rating
5
Great to help with fitness
on July 30, 2025
Posted by: Wally Gator
I recently got my Garmin Instinct 2 watch & so far I’m using it to help me with monitoring my health in my recent retirement. It has a lot of features that I plan on using but using it for time, heart rate & steps is satisfying. I’m looking forward to using it’s features this watch has so I’ll be busy.
Written by a customer while visiting Garmin
Customer Rating
5
Love it
on August 1, 2025
Posted by: Justme68
The easy of set up, and navigating between functions a huge pluses for this device. It is stylish, well made and has a great battery life.
Written by a customer while visiting Garmin
Customer Rating
5
Most useful watch I've ever had!
on August 1, 2025
Posted by: Abel AUM
This watch is great. I love the amount of features. I love the tracking of both elevation and steps. I get a lot more exercise at work than I thought. I love the sleep monitor. Apparently I get more good sleep than most of my coworkers. I love the heart rate monitor that allows me to practice breathing and relaxing techniques to actively lower my heart rate. I only wish there were an option to track my ketone levels. That would be an awesome addition if someone could make that happen. Lastly, I love the changeable faces. I installed a free one that is amazing, and I can change what is visible as I change my interests. 5 stars.
Written by a customer while visiting Garmin
Customer Rating
3
Great starter watch
on August 4, 2025
Posted by: Msp317
Overall good watch. The only issue is the weather features don't always work
Written by a customer while visiting Garmin
Customer Rating
2
Not great for hiking
on August 7, 2025
Posted by: Beck the hiker
I bought this a year ago and it is not accurate at all. The compass is off by a lot of degrees and the gps tracker is not accurate. I have had great experiences with garmin in the past and am dissatisfied in the instinct 2. The other features of the watch are great, but garmin needs to solve these problems.
Response from GarminBy Garmin, Care, August 8, 2025
We'd love the opportunity to help troubleshoot this, Beck! Please give our Product Support Team a shout using the information listed at the bottom of this page, under "Contact Us for More Help": http://ms.spr.ly/6429sO3WN
Written by a customer while visiting Garmin