Customer reviews from Mattel Creations
Hot Wheels - Ultimate Garage
Average customer rating
4.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
25
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
1
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for Hot Wheels - Ultimate Garage
Customer Rating
5
Ultimate Hot Wheels Fun!!
on September 11, 2023
Posted by: Bigmama423
[This review was collected as part of a promotion.] This thing is AMAZING!! It's huge and not only does it offer hours of fun but car storage as well!! It was super easy to put together, the instructions are very user friendly and it all comes packed nicely, it even includes 2 hotwheels. My teens built it for their 5 year old brother without needing any parental assistance, it was done quickly & easily too! You'll need a large space cause this thing is huge it's definitely an Ultimate garage! There's tons of hotwheel storage space throughout the levels. There's loops, turns, parking, car launcher, and even a car eating dragon! The garage has a car elevator that's kid operated to get to each level. The elevator is also a car launcher, so the cars can come racing out. You can lauch the cars at the dragon and if hit in the right spot the dragon goes spiraling down which happens to be my son's favorite thing. You can easily add on more Hot Wheel tracks and city sets. Definitely recommend this to any Hot Wheels fan, especially if you need more Hot Wheels storage!!
Written by a customer while visiting Mattel Creations
Customer Rating
3
Great for my son
on December 25, 2023
Posted by: Josh86
from Utica ny
My son is obsessed with this play set however the little car wash that goes on the bottom floor came deformed out of the box looks to be as if it didn’t get molded correctly
Response from Mattel CreationsBy Consumer Services, December 26, 2023
We're so sorry their was an issue with a piece of the garage. Our team would appreciate the chance to make it right. Please reach our to them for assistance, you'll find all our contact info here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Creations
Customer Rating
2
Wasted money
on December 30, 2023
Posted by: Yolanda 88
Bought for my son for Christmas about 4 days later the launcher plastic piece broke. It's kind of an important part of the toy, so I guess this was a waste of money.
Response from Mattel CreationsBy Mattel Consumer Services, January 2, 2024
Sorry to hear this! Our Consumer Services team is happy to help. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Safety concerns
on April 22, 2024
Posted by: Charding29
The dragon is very dangerous BE VERY CAREFUL! It has pinched both of my kids not to mention hitting them in the face. I regret buying this one.
Response from Mattel CreationsBy Mattel Consumer Services, April 23, 2024
We're concerned about the situation you've described. To get all the information needed to take the appropriate action for you, please call our Consumer Services Specialists at 888-253-4303, Mon. - Fri., 9 a.m. - 6 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
2
2 weeks, Already broken
on July 27, 2024
Posted by: HAF99
I bought this toy 2 weeks ago and a little piece that is important to launch the cars is already broken.
I don't have any idea how I can replace this little piece inside the launcher to make the toy work again.
I don't have any idea how I can replace this little piece inside the launcher to make the toy work again.
Response from Mattel CreationsBy Consumer Services, July 29, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting Mattel Creations
Customer Rating
5
Awesome track
on October 22, 2024
Posted by: Stev94
Bought this for my son, me growing up as a Hotwheels collector child, special moment for me as a father now
Written by a customer while visiting Mattel Creations
Customer Rating
5
cool set
on March 7, 2025
Posted by: coolguy999
from naperville
asked as a gift and so glad I did! love all the features! I particularly like how the dragon can "fly" down the side! also one of the cars that came with this set became my favorite! looks very cool and is durable. I even could assemble it on my own. love this product. a must have for hotwheels collectors!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
Love the dragon %'ggil feature
on October 27, 2025
Posted by: Mom of Z
We have this. It is so much fun, even for me (mom). I wish they printed the pictures on it cause the stickers suck.
Written by a customer while visiting Mattel Creations