Customer reviews from hp.com
HP - Laptop Pavilion 15-eh1052wm ADM RYZEN 5 5500U APU 15.6" FHD 512 SSD 8GB DDR4 WIN 11, 4J8D6UA#ABA - Blue
Average customer rating
4.3
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
247
4 Stars
82
3 Stars
25
2 Stars
12
1 Star
30
85%of customers recommend this product.
(
173 out of
204)
Customer Reviews for HP - Laptop Pavilion 15-eh1052wm ADM RYZEN 5 5500U APU 15.6" FHD 512 SSD 8GB DDR4 WIN 11, 4J8D6UA#ABA - Blue
Posted by: SBos
Verified Purchase:Yes
It's fine. I really like the backlit keyboard! I know I should have checked closer, but it doesn't have an ethernet port.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Excellent hardware, Windows 11 has a way to go
on January 4, 2022
Posted by: Old Jake
from Ormond Beach, FL
Verified Purchase:Yes
Delivery was on time in perfect condition. Tracking delivery was excellent. The second day that I was setting it I noticed that the numeric keypad was totally inactive after I entered my pin. I looked for help online and found that all the help that I accessed was for Windows 10 not 11. I finally was able to get chat help and the tech took over. After about 45 minutes of working with it, he decided that the only solution was to go back to factory set up. It works fine now.
I would expect that Microsoft would have help for Windows 11 ready before they released it. Most of the help probably works for 11 technically, but it does not look the same-the choices and buttons are different.
I would expect that Microsoft would have help for Windows 11 ready before they released it. Most of the help probably works for 11 technically, but it does not look the same-the choices and buttons are different.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from New York
Verified Purchase:Yes
Love it! Sometimes it runs a takes a little longer to navigate. Has to think. Maybe I'll call in about this since it's a 16G. I have high speed internet. But overall I'm very happy!
I would recommend this to a friend!
Performance
3
Written by a customer while visiting hp.com
Posted by: LoJohn
from California
Verified Purchase:Yes
Have only had the computer for two weeks and even though I love the style the computer is slow and freezes often. Especially when trying to utilize multiple tabs when browsing and having different applications open.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Posted by: NataArr
from Modesto, CA
Verified Purchase:Yes
Does everything I need it to do. Games and they battery life is great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Biometrics has trouble, works then slowly fades
on January 14, 2022
Posted by: Tre R
Verified Purchase:Yes
My biometrics don't work well. I need to speak to someone about it.
Written by a customer while visiting hp.com
Posted by: jlf1938
Verified Purchase:Yes
I am a little slow getting use to Windows 11. I am 83 years young, but as the old saying goes, You can't teach an old dog new tricks. That is not exactly true but it does become harder.
Written by a customer while visiting hp.com
Posted by: KimberlyJ
Verified Purchase:Yes
I am very satisfied with my new device. It is perfect for large files.
I would recommend this to a friend!
Written by a customer while visiting hp.com