Customer reviews from hp.com
HP - Laptop Pavilion 15-eh1052wm ADM RYZEN 5 5500U APU 15.6" FHD 512 SSD 8GB DDR4 WIN 11, 4J8D6UA#ABA - Blue
Average customer rating
4.3
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
247
4 Stars
82
3 Stars
25
2 Stars
12
1 Star
30
85%of customers recommend this product.
(
173 out of
204)
Customer Reviews for HP - Laptop Pavilion 15-eh1052wm ADM RYZEN 5 5500U APU 15.6" FHD 512 SSD 8GB DDR4 WIN 11, 4J8D6UA#ABA - Blue
Posted by: Manojkmi
from Monroe NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am pretty happy with this product. I am so much excited to use this laptop.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Alex Lam
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfying except the unlidded keyboard. The performance is good and battery usage seems OK. Never expect to get so much for the price I paid. Will try get another one for my family member.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
8 core processor
on January 30, 2021
Posted by: ajnd
[This review was collected as part of a promotion.] 8 core processor, 16gb Ram, 512gb NVMe M.2 SSD, good build quality, Best low-mid range laptop you can buy for price.
Written by a customer while visiting hp.com
Posted by: Kris97
from Kentucky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Im very happy with a great price in my purchase. A product is beautiful an fastest functions.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
2
screen quality is poor and it randomly loud noise
on January 30, 2021
Posted by: Billcomputer
from Amsterdam, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] had hopes and dreams of new computer for more time at home, this one miss the target, screen quality is very poor and it randomly makes a very very loud fan/vibrating noise that will only go away with a reboot of the computer. Disappointed with it so far
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Alexis, HP Care, February 1, 2021
Hello,
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions which I hope will help:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Display and touchscreen issues", "Computer is slow" or any other applicable icon to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating this must be. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions which I hope will help:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Display and touchscreen issues", "Computer is slow" or any other applicable icon to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: MASk
from GY
Verified Purchase:Yes
[This review was collected as part of a promotion.] im satisfied with my purchase. i think it is great value for my money. A lot of features with great screen, battery life and performance.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TPHAM
from SAN JOSE CA
Verified Purchase:Yes
I have been using this laptop for 1 months. I like my laptop so far. The AMD Ryzen 7 4700U is amazing fast. Video handbrake compression is very fast. I should have upgrade the screen to 1080 resolution for better viewing experience.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Amy DDDD
Verified Purchase:Yes
Needed a simple computer for basic use. Fast, easy to use. For me the only reason I did not give it a 5 star is because the touch pad is a little big and sometimes my hand hits it and moves the curser when typing. Overall a great price for my needs.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com