The amount of copies obtained from this toner is way too low for our office. We don't understand why our printer cannot use the higher yield toner and are so far disappointed with both the toner and the printer.
No, I would not recommend this to a friend.
Features
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Performance
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Response from hp.comBy Amanda , HP Care, May 23, 2022
Hi,
I apologize for the result of your last cartridge. Eight pages would be a highly unusual yield unless you were printing photos. I would try to clean the cartridge, as you may have a clog. Don't hesitate to get in touch with our support team at www.support.hp.com/us-en/contact-hp/if that doesn't work. We want to help you figure out the cartridge. A return is possible at www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/.
We were relieved to see you had this toner in stock, and even happier at how easy it was to replace it in our printer. The product arrived when promised. We will order again in the future.
[This review was collected as part of a promotion.] Never a problem with HP inks and toners after many years. Always a long shelf date. Always install easily. Always work as expected. A little pricey but no problems ever and that is important in my busy times.
I bought this cartridge and now my laser jet prints ghosts on the paper. It is absolutely awful. I am rethinking whether I would ever by a HP product again.
No, I would not recommend this to a friend.
Features
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Performance
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Response from hp.comBy Mary, HP Care, May 7, 2021
Hi there,
I am sorry that the cartridge didn’t print clearly for you. That sounds so irritating, but please know that we take your feedback seriously.
You have the option to see about returning it to us. Simple instructions for that can be found at: store.hp.com/us/en/cv/returnsandexchanges