[This review was collected as part of a promotion.] The purchase was painless. I except HP to be a World Class organization and it is reflected in the service I received for a relatively small purchase.
[This review was collected as part of a promotion.] I have used aftermarket cheap refill toner cartridges the colors never just there after purchasing a set of the HP ones which cost a little bit more money I found that the little bit more money was a money well spent as the photos and pictures that I can print are just out of this world
[This review was collected as part of a promotion.] The toner I bought a month ago is working great! Quality on toner goes on to paper without and smudges.
[This review was collected as part of a promotion.] This is the 2nd toner cartridge that has produced a light colored print when copying documents. Not happy
No, I would not recommend this to a friend.
Features
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Performance
1
Response from hp.comBy Mary, HP Care, March 2, 2021
Hello,
My apologies for this happening to you. I'm assuming that the glass is clean and you've checked the settings so that you are sure the poor performance is due to the toner.
If it appears that the poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges