[This review was collected as part of a promotion.] The HP printer for which I buy these LaserJet Toner cartridges runs like a dream and the cartridges are easy to exchange, plus there is a recycling label for return. Love this product. Seems to last a long time.
[This review was collected as part of a promotion.] I am very much looking forward to installing my new HP laserjet toner cartridge when the current one is empty. Then I will be able to keep my M201 printer in service until I need a replacement for the one just purchased. Especially glad to have an authentic HP product.
The ink is very light. There is no difference in quality between this new toner and the low toner cartridge that was replaced. The printer could not authenticate the toner. Disappointing.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Mary, HP Care, April 16, 2019
Hello,
I am sorry that you received a cartridge that is not printing well. I understand why you are disappointed.
It is difficult to know what the problem might be, but I'd be sure to check the print settings and perhaps run a diagnostic.
If you wish, you could exchange it. Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges