Customer reviews from zagg
ZAGG - InvisibleShield Glass Elite VisionGuard iPhone 12 Pro, 12, 11, XR - Clear
Average customer rating
4.4
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
645
4 Stars
77
3 Stars
49
2 Stars
30
1 Star
57
83%of customers recommend this product.
(
20 out of
24)
Customer Reviews for ZAGG - InvisibleShield Glass Elite VisionGuard iPhone 12 Pro, 12, 11, XR - Clear
Customer Rating
5
Great Products
on September 6, 2020
Posted by: Anonymous
I am very satisfied with everything that I ordered.
Written by a customer while visiting zagg
Customer Rating
5
Easy to apply. Sometimes I
on July 25, 2020
Posted by: Anonymous
Easy to apply. Sometimes I forget I have a screen protector on because it is so clear.
Written by a customer while visiting zagg
Customer Rating
2
Gets Cracked So Easily
on July 27, 2020
Posted by: Alyssa H.
I haven't dropped my phone and have had my Zagg on for approximately 1 month. In that time, I already have a crack in my Zagg. I'm disappointed by how fast this happens!
Response from zaggBy Anne Teti, July 28, 2020
We will replace your InvisibleShield for the lifetime of your current device. We're sorry your first product disappointed you, but we're happy to help make it right. Give us a call at 800-700-9244. Thanks!
Written by a customer while visiting zagg
Customer Rating
1
It Broke Immediately
on August 16, 2020
Posted by: Patterson M.
The glass is incredibly fragile and broke after falling 3ft onto carpet. Total waste of money.
Response from zaggBy Anne Teti, August 24, 2020
We’re sorry to hear our product did not meet your expectations, and appreciate you taking the time to share your concerns. We’d like to make it right. Please reach out to our Customer Support team at bit.ly/ZAGG-Email-CS so that we can discuss a solution with you.
Written by a customer while visiting zagg
Customer Rating
1
Defective x 2
on July 31, 2020
Posted by: Dominique S.
Trying to replace a broken screen protector on my husbands phone. Purchased new replacement, but when it arrived the protective backing was impossible to remove (we have successfully installed these in the past). Called for a replacement and asked to expedite as the phone was no longer protected. Two weeks later, the replacement arrives and it too has a protective film that cannot be be removed. Now looking for an alternative solution.
Response from zaggBy Anne Teti, August 6, 2020
We’re sorry to hear our product did not meet your expectations, and appreciate you taking the time to share your concerns. We’d like to make it right. Please reach out to our Customer Support team at bit.ly/ZAGG-Email-CS so that we can discuss a solution with you.
Written by a customer while visiting zagg
Customer Rating
1
I've had the guard for
on September 14, 2020
Posted by: Anonymous
I've had the guard for less than a month and it has cracked. Will be returning.
Response from zaggBy Isaac Chyon, September 14, 2020
We're sorry to hear our product was not what you expected. We appreciate your feedback and will be sure to pass this along to our team. If there is anything else we can do to improve your experience, please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
3
Case Friendly
on November 2, 2020
Posted by: Elizabeth
I was really surprised by the dimensions of the screen protector, as there was a wide channel between the edge of my Google case and the screen protector, which is why I think my protector was more likely to chip at the corners (within a week of putting it on). I have since ordered a (hopefully) more robust case and replacement screen protector. Fingers crossed~!
Written by a customer while visiting zagg
Customer Rating
5
The best protector!
on September 28, 2020
Posted by: Anonymous
After buying an aftermarket protector online, it didn't last a month. I went with the original ZAGG Glass Elite Visionguard+ and it is taking the abuse. Great protection for your phone!
Written by a customer while visiting zagg