Customer reviews from zagg
ZAGG - InvisibleShield Glass Elite VisionGuard iPhone 12 Pro, 12, 11, XR - Clear
Average customer rating
4.4
(858 Reviews)
Rating breakdown 858 reviews
5 Stars
645
4 Stars
77
3 Stars
49
2 Stars
30
1 Star
57
83%of customers recommend this product.
(
20 out of
24)
Customer Reviews for ZAGG - InvisibleShield Glass Elite VisionGuard iPhone 12 Pro, 12, 11, XR - Clear
Customer Rating
3
Cracked too quickly
on August 11, 2020
Posted by: Anonymous
I was excited for this cover- blue light reduction was a major seller for me. The install was super easy! Unfortunately I have a crack in the cover in less than 2 weeks. Very disappointed.
Response from zaggBy Anne Teti, August 12, 2020
We're sorry to hear you've had this experience with us, and we'd like to make it right. Please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
2
Smudge
on July 24, 2020
Posted by: Shannon T.
I purchased this because the description says that this was smudge proof, I am constantly wiping the smudges off and sometimes when wiping the smudges off it makes it worse...
Response from zaggBy Anne Teti, July 29, 2020
We're sorry to hear our product was not what you expected. We appreciate your feedback and will be sure to pass this along to our team. If there is anything else we can do to improve your experience, please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
3
Installation isn’t easy. Nice screen
on August 17, 2020
Posted by: Hassan B.
Installation isn’t easy. Nice screen protector once installed.
Written by a customer while visiting zagg
Customer Rating
5
Great Product
on July 24, 2020
Posted by: Gretchen S.
I have had Zagg screen protectors on every telephone and tablet I have had. They are the very best products for any and all devices. I can recommend them without reservation.
Written by a customer while visiting zagg
Customer Rating
3
Difficult
on July 28, 2020
Posted by: Larry
Too many air bobbles after installation and very pricey
Response from zaggBy Anne Teti, July 28, 2020
We're sorry to hear you aren't totally satisfied with your product. We'd be happy to work with you toward a positive resolution. Please reach out to us at bit.ly/ZAGG-Email-CS. Thank you for reaching out to us with your feedback, Larry.
Written by a customer while visiting zagg
Customer Rating
1
Unable to install
on August 14, 2020
Posted by: Anonymous
I have been unable to install my screen protector. Cannot remove the #1 tab attached to the thin white protective cover. Very disappointed as this is my first ZAGG purchase and I have not been able to speak to a Customer Service rep. Called several times and waited on hold over 30 minutes!!!!
Response from zaggBy Anne Teti, August 27, 2020
Hi Catherine. We feel terrible you're having this first time experience with us, and would like to make it right. As our teams are operating at reduced capacities, we kindly ask for your patience in reaching a Customer Service Rep and warranty replacement processing. Please reach out to us at bit.ly/ZAGG-Email-CS or give us another call at 800-700-9244 so that we can discuss a solution with you.
Written by a customer while visiting zagg
Customer Rating
5
Great Screen Protection
on August 19, 2020
Posted by: Wine L.
Screen protector fits perfectly and is very easy to install.
Written by a customer while visiting zagg
Customer Rating
1
Bad batch
on January 6, 2021
Posted by: Anonymous
Sadly I must have gotten a really bad batch because they glad felt like it had a film on it and everything would stick and it was unusable (and yes I put it on correctly ;) I did it for a living for years) I love this brand just not this particular screen protector
Response from zaggBy Isaac Chyon, January 6, 2021
Hi. We offer a limited lifetime warranty for all of our InvisibleShield screen protectors that lasts the life of the device, so you can use it as often as you need. We're sorry your first product disappointed you, but we're happy to help make it right. Give us a call at 800-700-9244 or reach out to our [Customer Support Team](https://support.zagg.com/hc/en-us/articles/214676797-Email-Customer-Care). Thanks!
Written by a customer while visiting zagg