your new bit blocker is HORID Almost bricked my new computer and made me start over setting up my computer. I did find the loooooong password on Microsoft but, it simply took me to loging and the blue screen again. Finally got things started and deactivated Bitblocker as never had that and it became out of control. Finall y getting things going correctly without thad horrid jpiece of t Other minor issues but, that app needs to be banned
Response from https://www.asus.comBy CLM, July 21, 2025
Dear RallyDave,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you had issues with Bitlocker initially. Remember that Bitlocker is a securirty feature and it prevents unauthorized access to the OS. Windows update may trigger an issue with Bitlocker temporarily while being installed and applied in the System Registry and connecting external devices may trigger an alert, also. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Excellent product. My previous 3 yr old laptop was a Dell and the back of the screen at the left hinge fell apart. Dell said sorry you're out of warranty. Your Vivobook is the same size but half the weight and much faster. I've only had it a couple of weeks but liking everything about it. Very nice computer!
Written by a customer while visiting https://www.asus.com