Customer reviews from apc.com
APC - Back-UPS 650VA, 120V, 8 NEMA outlets (4 surge) - Tower - 1 Day Recharge - 3 Minute Stand-by - 120 V Input - 120 V AC - Black
Average customer rating
4.6
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
52
4 Stars
12
3 Stars
1
2 Stars
2
1 Star
1
95%of customers recommend this product.
(
54 out of
57)
Customer Reviews for APC - Back-UPS 650VA, 120V, 8 NEMA outlets (4 surge) - Tower - 1 Day Recharge - 3 Minute Stand-by - 120 V Input - 120 V AC - Black
Posted by: Jerry in TO
from Thousand Oaks, CA
Verified Purchase:Yes
Priduct works as advertised. Also had an very productive call with tech support.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: A Graichen
Verified Purchase:Yes
I’ve used APC for many years and have always been happy with their performance and life expectancy.
Written by a customer while visiting apc.com
Posted by: user124
Verified Purchase:Yes
it works very good. easy to install. came in perfect condition.
Written by a customer while visiting apc.com
Customer Rating
4
Great features
on May 17, 2021
Posted by: Test5
from NewYork, NY
[This review was collected as part of a promotion.] I bought this a month ago, it has great features.....
Pros: Energy Efficient
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Anonymous
Verified Purchase:Yes
I had some trouble removing the battery cover. It took brute force, and I was afraid I would break it, but it held up. Other than it was very easy to set up and has made a massive positive difference in the tangle of wires that used to be under my desk. I am relieved to know that my computer equipment is protected.
Written by a customer while visiting apc.com
Posted by: McToons
Verified Purchase:Yes
Very easy installation and it integrates perfectly with my Synology DS418 NAS system via the USB cable. One side has UPS protection with surge protection and the other side is just surge protection.
Pros: Easy to Perform Maintenance, Ease of Management, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
EXCELLENT performance!
on November 18, 2021
Posted by: Ron J
from Fort Washington, Md.
Owned my ES650 for roughly 8 years now and besides a couple of times with it picking up the slack running tv, light and personal desktop computer for an hour or so during power outages I today carried it outside to try it running a Porter-Cable 120V 7.5A impact wrench which it did flawlessly. My Schumacher 1150 portable power station wouldn't even start it. Excellent !!!
Pros: Easy to Perform Maintenance, Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: ROK47
from Chicago, Il
Verified Purchase:Yes
This is my 2nd APC 650VA UPS and my 3rd with the same form factor. This one lasted 11 years. It is reasonably priced and reliable for the most part. The design has not visibly changed in ~ 20 years. There are a couple of issues which I would like to see improved.
1. The battery connection is not robust. The "slide on" connectors do not provide a good contact area and often become loose over time. This is an industry problem, but if APC want's to extend its recognition in the market place its an issue they can work to resolve.
2. The low/defective battery detection is unreliable. You don't get a lot of false failures, but you do get a lot of false "good battery" indications. As a result you (the owner) are going to spend a lot more time investigating battery failures than you want to. You may even find yourself purchasing more of those expensive batteries when the actual problem is the UPS itself.
1. The battery connection is not robust. The "slide on" connectors do not provide a good contact area and often become loose over time. This is an industry problem, but if APC want's to extend its recognition in the market place its an issue they can work to resolve.
2. The low/defective battery detection is unreliable. You don't get a lot of false failures, but you do get a lot of false "good battery" indications. As a result you (the owner) are going to spend a lot more time investigating battery failures than you want to. You may even find yourself purchasing more of those expensive batteries when the actual problem is the UPS itself.
Would I pay more for these improvements? Probably. If it saved me the several hours a year I spend investigating and resolving UPS issues then it would be worth the extra money.
Pros: Good Value
Cons: Difficult Maintenance, Low Confidence in 24/7 Uptime
Written by a customer while visiting apc.com