Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 16" 2K Touch-Screen Laptop - AMD Ryzen 5 220 2025 - 8GB Memory - 512GB SSD - Meteor Silver
Average customer rating
3.8 out of 5
3.8
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
50%of customers recommend this product. 
(
2 out of 4
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 16" 2K Touch-Screen Laptop - AMD Ryzen 5 220 2025 - 8GB Memory - 512GB SSD - Meteor Silver
Customer Rating
3 out of 5
3
Works, but not without issues
on June 2, 2025
Posted by: Ed995
Verified Purchase:Yes
I purchased this laptop as a replacement for my 6 year old desktop for photo editing. Performance and screen wise, it is stunning. Shockingly fast for something this thin, and quite nice build quality. The downsides are that the fan is perpetually loud when using Adobe products, and it gets quote hot. I've had quite a few software issues as well - the touch screen randomly stopped working and the performance slowed down substantially in the first few weeks, but somehow a BIOS update fixed this. This isn't really something you'd expect to run into in the first few weeks of owning the product. The speakers are also not great, and the battery doesn't last long doing sustained work - maybe 4-5 hours max just using Adobe Lightroom. Overall, it's not great value to be honest - it does not feel like a premium experience especially given the software issues that would be very hard to troubleshoot for the average user.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Disappointed with the laptop
on August 30, 2025
Posted by: Dylen
from Hamilton, ON
Verified Purchase:Yes
Sometimes when I'm reading pdfs on WPS pdf reader, the touchscreen becomes unresponsive. Battery life isn't so good because I'm usually only getting around 6hrs of continuous use. Touchpad isn't the best because for the price you would expect a better mechanical touchpad or a haptic one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Omnibook X flip
on July 5, 2025
Posted by: Sam.A
from Toronto, ON
Verified Purchase:Yes
Gorgeous look. No complains so far.
I couldn’t say much about the specs as I am naive when it comes to computers, I’m just using it for studying and it’s doing the job..
Make sure you specifically ask for the pen, they show it with the package but it’s optional, that’s means you have to buy separately if you need to have the pen. I learned the hard way😒
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Best laptop i have owned
on October 15, 2025
Posted by: Anonymous
Verified Purchase:Yes
I absolutely love it - from the sleek, professional design to how smoothly it operates. Definitely a 10/10!
I would recommend this to a friend!
Written by a customer while visiting hp.com