Customer reviews from tripplite.com
Tripp Lite - by Eaton UPS SmartPro LCD 120V 1200VA 700W Line-Interactive UPS AVR 2U Rack/Tower LCD USB DB9 Serial 8 - Black
Average customer rating
4.5 out of 5
4.5
(27 Reviews)
Open Ratings Snapshot
Rating breakdown 27 reviews
5 Stars
20
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
2
92%of customers recommend this product. 
(
22 out of 24
)
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Customer Reviews for Tripp Lite - by Eaton UPS SmartPro LCD 120V 1200VA 700W Line-Interactive UPS AVR 2U Rack/Tower LCD USB DB9 Serial 8 - Black
Customer Rating
5 out of 5
5
Best entry level rack UPS available!
on July 29, 2018
Posted by: NoMoonJae
from Kimball, NE
Verified Purchase:Yes
The unit is easy to setup and install, with clear LCD display. There is enough power to support a hyper-visor domain server and key router/switch components.
Pros: Easy To Set Up, Good Power Output, LCD Status At A Glance, Long Battery Life, Quiet Operation, Reliable, Small Footprint
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5 out of 5
5
Great customer service.
on July 23, 2018
Posted by: Zack
from Breckenridge, MI.
Verified Purchase:Yes
While I enjoy the product received, I have had some issues with batteries needing to be power cycled. I don't think this is the fault of the manufacturer, but I had some stellar customer service from the help desk when I needed to inquire on the nature and solution.
Pros: Easy Help Desk. Quick and Reliable.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4 out of 5
4
SMARTPRO GOOD PRODUCT FOR THE PRICE
on June 8, 2018
Posted by: JOHNE
from BOGOTA
Verified Purchase:Yes
Good product
Pros: Easy To Set Up, Good Power Output
Cons: Short Life
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5 out of 5
5
I would purchase this again for a customer
on July 31, 2017
Posted by: Artie P
from Farmingdale, NY
Verified Purchase:Yes
The previous unit lasted for at least 10 years. The telephone equipment was kept safe from power surges, brownouts and no commercial power. Customer is very pleased
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5 out of 5
5
Affordable high grade UPS that is completely silent!
on November 21, 2016
Posted by: K-Man
from Calgary AB
Verified Purchase:Yes
This unit is protecting a small HP Server with ease. 12gb Ram, single CPU dual Nic, 4x spindle HDDs. I love the fact it has no fan and is designed to cool the unit using only the built in heatsink and you can use all 8 outlets for UPS compared to others that are 4 and 4. My one dislike is the requirement to run java on the host. If you can get over that small detail, then why don't you have one yet!
Written by a customer while visiting tripplite.com
Customer Rating
1 out of 5
1
2 of 2 have failed!
on March 28, 2016
Posted by: Don
from Seattle
I really like the product while it's working, but mine just went black one day -- after owning it less than two years. Tripp-Lite eventually agreed to replace it which was nice. However, the next one died in less than two years as well.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. 773.869.1234, techsupport@tripplite.com
Written by a customer while visiting tripplite.com
Customer Rating
5 out of 5
5
Nice unit
on January 29, 2015
Posted by: Gail53
from Undisclosed
Our first unit failed under warranty, but replacement was fast and easy. Overall, I like the UPS and its features, and I'm impressed with the warranty service I got from Tripp Lite.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5 out of 5
5
Backup Power at the drop of a hat.
on October 30, 2014
Posted by: Brad49
from Undisclosed
I have a phone system on this UPS and we have brown outs a lot. This UPS has been great. No problems and our phone system is not compromised by any power loss issues. Don't hesitate to get one of these to fit your application and Power backup needs. The price is very competitive!
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
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