I have Sciatica pain which runs from my back to my thighs. I tried all different office chairs but everything hurt me. When I look for soft cushions the arms of the chairs are not adjustable or soft. This chair has both but I am not sure about the quality of the material and the stitching. So I purchased a 3 yr warranty which was $15 from Staples. You cannot beat the combination the price and the warranty.