Customer reviews from Staples
Staples - Traymore Ergonomic Faux Leather Swivel Computer and Desk Chair, (59425-CC) - Black
Average customer rating
4.5
(2,789 Reviews)
Rating breakdown 2,789 reviews
5 Stars
1,943
4 Stars
519
3 Stars
157
2 Stars
63
1 Star
107
93%of customers recommend this product.
(
27 out of
29)
Customer Reviews for Staples - Traymore Ergonomic Faux Leather Swivel Computer and Desk Chair, (59425-CC) - Black
Customer Rating
1
Terrible chair. Both arms and lift collapsed right away.
on September 22, 2025
Posted by: R.B.
Verified Purchase:Yes
The arms are so soft they collapsed within hours. (The floor model at the store had firm arms. I don’t know why they’re different.) And the supposedly-hydraulic lift collapses invisibly over hours; it is lower each day than the day before and I have to raise it. I will have to trash it or maybe give it away as long as I make clear to whoever takes it that it will not hold up to use. (For what it’s worth I weigh 160 lbs so it’s not my weight or my arms causing the collapse.)
Response from StaplesBy September 25, 2025
Hi Richard I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: DAREN S.
from 85297
Verified Purchase:Yes
Great chair easy to put together
Written by a customer while visiting Staples
Posted by: JUDITH L.
Verified Purchase:Yes
Comfortable and supportive in all the right areas!
Written by a customer while visiting Staples
Posted by: KRIS A.
Verified Purchase:Yes
Easy to assemble. Comfortable to use.
Written by a customer while visiting Staples
Posted by: HENRY S.
Verified Purchase:Yes
Rolls nicely very comfortable feels like leather!!
Written by a customer while visiting Staples
Posted by: PATRICIA W.
Verified Purchase:Yes
Great chair very comfortable rolls easily and very easy to put together. I didn't attach the arms because it would not fit under my desk with them.
Written by a customer while visiting Staples
Posted by: S.S.
Verified Purchase:Yes
Super comfortable chair! I just wish it had the option to keep the wheels in place for when you want it. Other than that great purchase.
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
Comfortable and easy the salesman was very helpful
Written by a customer while visiting Staples