Ever since I put the chair together and sat down on it it has been a wonderful chair. The only problem with it is that it keeps lowering itself. But since I spoke to Stapes they are sending me a replacement! That in my book is a great company!!!!!
This chair was very easy to put together and is very comfortable. I love the rocking feature. It tightens so you're more upright or on the looser setting the back has a rock to it. The lumbar support is decent. My lower back is sensitive so I put a very small extra something for my back. All and all it's an excellent chair.