I tried all office chairs at Staples (including far more expensive ones) and found this the most comfortable though not as comfortable as my old chair that finally collapsed. The assembly instructions were easy to follow. The seat has more padding than most but it's soft padding. I may need to add a cushion later.
I recently purchased chair and had Staples assemble. Comfortable and a nice size For small office It has two height adjustments which is ok. The vinyl type material is ok but it appears that it could tear if a sharp object is placed on chair seat. Casters are ok so far
The chair was hard to put together. It took me a lot longer than it should have ( not all the bolts lined up with the nuts that are preset in the chair). The instructions and all the parts are labeled really well.o